Customer Service Jobs In Accra : Customer Service Officer - Star Foods Company Limited
Customer Service Jobs In Ghana 2024Jobs In Accra 2024
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Job Description
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call-handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Qualification Required & Experience
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- HND
Location: Accra
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