HR Administrator - Jumia Ghana

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.

With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

Main responsibilities: 

• Organize and maintain personnel record
• Update internal databases (e.g. record sick or maternity leave)
• Prepare HR documents, like employment contracts and new hire guides
• Revise company policies
• Ensure statutory payments are made on time. (i.e. PAYE, WHT, SSNIT & PETRA)
• Liaise with external partners, like insurance vendors, and ensure compliance
• Create regular reports and presentations on HR metrics (e.g. turnover rates)
• Answer employees’ queries about HR-related issues
• Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)
• Arrange travel accommodations and process expense forms
• Participate in HR projects (e.g. help organize a job fair event)

Required Skills & Qualifications

• Proven work experience as an HR Administrator, HR Administrative Assistant or relevant role
• Degree in Human Resources or relevant field
• Experience with HR software, like HRIS or HRMS

• Strong communication and inter-personal skills
• Excellent organizational skills, with an ability to prioritize important projects
• Very independent with a strong ability to go further than the expectations

We offer:

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth given the challenges that we propose you to take