Front Office Executive and Laundry Manager - Aqua Safari Resort



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Aqua Safari Resort Hospitalilty/Food Service Jobs in Ghana


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Aqua Safari Resort invites applications from suitably qualified and competent professionals to fill the vacant position of Front Office Executive and Laundry Manager

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Aqua Safari Resort Hospitality Jobs

Front Office Executive

Responsibilities

  • Perform all check-in and check out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms


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  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accomodate guests needs
  • Confirm group reservations and arrange personalised services for VIP customers and event attendees, like wedding guests etc
  • Upsell additional facilities and services, when appropriate
  • Main updated records of bookings and payments

Qualification Required & Experience

  • An HND / Degree in Hospitality Management or related field
  • Minimum of 1 year work experience preferably in the hospitality industry
  • Ability to speak French or Spanish will be a great advantage
  • Excellent interpersonal and communications skills
  • Excellent customer service attitude
  • Excellent computer literacy

Click here for how to apply

 

Laundry Manager

Responsibilities

  • Develop and putting into operation, systems and technical advancement in the field of laundry operations
  • Formulating washing formula for stained loads
  • Maintenance and upkeep of all laundry equipment
  • Co-ordinating with the Engineering Department on routine maintenance of equipment


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  • Develop new methods of increasing laundry efficiency
  • Overall controlling and supervision of the department
  • Ensure proper distribution of linen to guest rooms and food and beverage department areas

Qualification Required & Experience

Candidate must therefore have:

  • An HND/Degree in Hospitality Management or related field
  • Between 2 to 3 years work experience preferably in the hospitality industry

Competencies

  • Excellent communication and organisation skills
  • Strong interpersonal and problem-solving abilities
  • Ability to work cohesively with all levels of management
  • Computer literacy skills

Click here for how to apply



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