Sachet SHEQ Coordinator - Voltic Ghana

An exciting job offer exists in Voltic (GH) Limited for a Sachet SHEQ Coordinator. Voltic (GH) Limited has been known for manufacturing of the leading premium water brand in Ghana for over two decades. Currently, Voltic (GH) Limited has expanded its portfolio to cover alcoholic beverages, carbonated soft drinks, Juices and Value-Added Dairies. This role reports to the Sachet Quality Technologist in the Manufacturing Function. The job incumbent is to ensure that all the sachet plants meet the product and packaging quality requirements as set by Voltic (GH) Limited and The Coca-Cola Company as well as adhere to the required applicable EOSH requirements.

Key Duties & Responsibilities

Apply Understanding of Business Strategy, Processes and Products

• Ensure that controlled copies of the Coolpac manual are distributed to the Coolpac operations.
• Ensure that all outlet management and QA teams are trained on the contents of the manual.
• Perform pre-inspections and validations on new outlets as per agreed protocols. Pre-inspection of all new sites to be done. Report to be compiled and submitted to the SQAT and Commercial Director.
• Installation validation to be done on any new equipment installations as per the Coolpac manual.

Scheduling and Activities

• Ensure that the auditor visits or routes are executed as per the scheduling plan
• Ensure that the activities required for each visit or audit is documented
• Ensure that records are kept for each visit and that follow up items or issues are tracked for each outlet.

Performance Management and Compliance of outlets and auditors

• Submit all visit and audit reports to the SQAT and communicate issues immediately.
• Record all packaging related quality issues and resolve with supplier via Procurement. Keep records of CA taken by supplier.
• Track issues of product imitation and report any valid and confirmed cases to the SQAT.
• Investigate and handle all Sachet consumer complaints. Record all corrective actions and submit to the SQAT.
• Ensure that the laboratory and production teams at the various sachet plants apply proper safety and housekeeping procedures, and adhere to all legal requirements when carrying out their tasks.
• Ensure implementation of the appropriate CCBA and legislative policies (such as KORE requirements) with regards to Safety and Environment at the various plants
• Ensure that Safety and Environment receive appropriate focus through regular checks and safety audits.
• Making sure GMP audits are done by the QA team at the various sachet plants
• Making sure all requirement of the sachet quality manual are followed-up and implemented at the various plants
• Ensure both product and package quality at the various sachet plant
• Quarantine of all non-conforming materials/products at the various plants during their visit
• Making recommendation for the suspension, closure and withdrawal of franchise license of any non-conforming plant
• Ensure immediate stop of production for critical food safety non-conformance at the plants

Sampling and Testing

• Ensure that all sampling plans are executed as per the Coolpac manual (such as monthly micro sampling and testing of final product). Product testing (facility and Trade)-Physicochemical onsite. Micro and chemistry analysis from trade and factory analysed
• Review internal records during each visit to ensure that outlets comply to internal testing requirements & verify equipment.
• Perform required testing on site.
• Communicate results (from Medie lab such as micro results) to the outlet and assist with corrective action.

Auditing

• Perform Quarterly audits with on all plants.
• Additional Unannounced audits to be done on outlets based on Risk
• Ensure that audit findings are followed up with outlets where required and any unresolved issues are escalated to the SQAT.

Continuous Improvement & Technical Support

• Advise and support plants to solve technical issues
• Support the plants in all regulatory (FDA, GSA, EPA, FACTORY INSPECTORATE, FIRE CERTIFICATE) approvals: from documentation to inspection especially new plants and provide additional support to plants when needed

Capability Building

• Ensure that all Outlet management/owners and QA personnel are trained in the contents of the Coolpac manual, including interpretation of GMP status in outlets and workable knowledge of HACCP & EOSH systems and requirements. Training of plants on Hygiene, Quality, Safety and Environmental issues.
• Ensure that all outlet Quality Personnel are trained in the correct sampling techniques and analytical testing methods, including calibration and verification of test equipment.

Maintain Safety, Health and Environmental Standards

• Maintain health, safety and environmental standards
• Implement Safety, Health and Environmental Legislation and procedures

Skills, Experience & Education

• Ideal: Bachelor's Degree in Sciences or equivalent with training in Total Quality Management.
• Added Advantage: Work experience in the Beverage Industry would be an advantage
• Minimum: National Diploma in Food Technology, Chemistry, General Sciences
• Experience: 3 years
• Valid Driver’s licence
• Agile in thinking 
• Adept at discerning and balancing the most important priorities (simplifies complexity)
• Simplifies the decision making process for self and others 
• Efficiently applies rigour and operating discipline to ensure decisions are made on a timely basis 
• Exhibits high level of commercial pragmatism and prudent commercial judgment
• Effectively applies sound intuition/judgment 
• Assesses and makes clear trade-offs when making critical decisions
• Applies a knowledge and experience to solve process issues
• Proven ability to foresee and take action against potential risks to the plant or local operation 
• Ability to work independently
• Apply knowledge of the Sachet Business Model and Processes