Operations Manager - Quist Blue Diamond

Quist Blue Diamond is searching for a superstar Operations Manager to join our young, fun, hardworking team! Review our job description to see if this is a good fit.

About Q-Shop

Q-shop is a market place created by Quist Blue Diamond Ltd. The market place provides a transformative efficient distribution network that gives access to customers who need goods and services from local producers. Quist Blue Diamond is a company that leverages on technology, engineering and data science to transform business models.

Visit https://q-shoponline.com/ to learn more about Q-Shop

Job Description

• Develop, manage and ensure adherence to all operational policy, process and procedures.
• Drive ongoing improvement of operational processes to deliver efficiencies, ensuring consistency across the entire business operation.
• Manage company’s social media accounts and compose online content

• Identify and ensure associate, customer and supplier concerns are resolved, using own judgment or consulting others when needed.
• Monitor and ensure area of responsibility’s compliance with Logistics and company quality and safety standards, policies, procedures and directives
• Prepare, review, and/or analyze business reports, and use information to identify operational improvements (e.g., production, quality, safety).
• Supervise and manage associates and leaders in area of responsibility
• Ensure that all financial processes associated with each financial month, quarter and year end are executed accurately and in a timely manner at Exec level
• Ensure all necessary processes are in place to ensure no stock is lost in the office, stock counts are accurate, and any variances are fully investigated.
• Ensure that all customer data is protected in accordance with the Data
• Protection Act and any relevant current local legislation
• Ensure adequate stock management tools and processes are in place to enable efficient working across all online shops

Requirements

• Bachelor’s degree in operations management or related field.
• Experience in management, operations and leadership
• Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management
• Ability to build consensus and relationships among managers, partners and employees.
• Solid understanding of financial management
• Excellent Communications skills
• Must demonstrate critical thinking skills
• Ability to take initiative and work under pressure
• Must be responsive and punctual in all your duties