Food & Beverage Supervisor - Labadi Beach Hotel

Job Title: Food & beverage Supervisor - Labadi Beach Hotel

Reports To: Food & Beverage Manager and Assistant Food & Beverage Manager

REQUIREMENTS

• Diploma in Hotel Management
• Minimum of four (4) years experience in a similar position in a 4 to 5 star hotel.
• Computer literacy in Microsoft offce & Excel
• Excellent communication and organisational skills, interpersonal skills and service oriented.
• Uncompromising integrity and ability to maintain a high level of compliance and good corporate governance.
• Must be prepared to work long hours and as and when duty demands.
• Highly responsible and reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as pa rt of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

SPECIFIC RESPONSIBILITIES:

• Coordinates and supervises activities of the restaurant service employees in providing courteous and rapid service to guests.
• Ensures waiter station allocation is done and communicated to the specific service personnel before service.
• Ability to deliver on set goals whilst engaging the other team member on other duties as assigned.
  
• Train service staff on a regular basis in liaison with F&B Manager.
  
• Have full knowledge of all menu items being served.
  
• Ensure that all beverage write offs/breakages are signed off by the controller and the F&B Manager on a daily basis.
  
• Ensures that all food and beverage management bills are posted, settled and signed off by the relevant managers on a daily basis.
  
• Ensure that the handover notes are written in the handover book at the end of the shift as per the policy.
  
• Consistently offer professional, friendly and engaging service.
  
• Supervise the service team in all aspects of the department and ensure standard operating procedures are followed.