In-Market Delivery Lead - Parvana

Parvana is an international highly successful software development house with a niche focus on the telecommunications and payment gateway sector.


With almost 20 years of track record, this company is well recognised as a discerning employer. Their training and mentorship program is unsurpassed. Most staff will be highly qualified academically however all will be collaborative, have an Agile mind-set and all enjoying learning new things.


Continuous improvement is a way of life which is reflected in a flat organisational organogram where each employee is encouraged to come up with new solutions.


Each person is encouraged to work on their strengths and for those that are ambitious, this is the best organisation to fast track your way up the career ladder. Equally those that enjoy routine are encouraged and supported to be subject matter experts within their chosen skill set.

Responsibilities:

• Weekly clarification for local resources of actions and dependencies for new service launches (functional, nonfunctional and operational).

• Weekly prioritisation with MPS Delivery Squads to facilitate business requirements into functional and technical delivery activities for local resources.

• Acceleration of relevant local regulatory, fraud, risk and security resource engagement. Reduced transfer delay and friction in the service delivery approach.

• Definitions of ‘Done’ for service acceptance criteria in all project stages, programme outputs and project deliverables delivered into the Market.

• Delivery and alignment to plans of work estimates, quotations and plans for project delivery from local stakeholders.

• Market representation, support and guidance within MPS’s gated delivery and Agile processes.

• Weekly escalation of Market based risks to MPS programme management for Programme wide impact reduction.

• Strengthened Market communication plan (feedback loop, scheduled communications / reporting, issue escalation) with local Engineering, Commercial and Ops teams to identify local Market changes and enable Market support for Core Delivery Programmes

• Attend regular MPS and Market governance meetings.

• Deliver a ‘service mentality’ and ‘collaboration approach’ in relationships between MPS and markets.

• Identification and drive of local process, product or service improvements to maximise delivery capability.

• Identify synergies to reduce fragmentation and friction between MPS funded and local Market teams.

• Influence existing market standards, processes and procedures and facilitate the generation of ideas from the team members.

• Agree, develop and manage communications plan for key MPS and Market stakeholders to mitigate upstream risks and delays due to poor dependency management and resource availability.

• Escalation of issues and Risks to the delivery squads, scrum masters and MPS Programme Managers to support the resolution of issues in a timely manner.

Candidate Requirements

Skills and Experience:

• Relevant qualification.
• Relevant work experience.