Sales Manager, Ghana - Reputable Company

Job Title: Sales Manager

Department: Sales & Marketing - Ghana

Reporting To: Regional Manager West Africa

Key Tasks:

• To manage the mill circuit products sales function for the West Africa Region
• Ensuring the achievement of sales and operational targets for: cyclones, valves, rubber sheets. mill liners, spools, rubber hoses a. bends, for the West Africa region
• Establish and maintain credibility by having all customer requirements process., expedited and supplied to comply with promised delivery dates
• Having all customer complaints attended to promptly and any cause of premature products failures investigated and solved through liaison with divisional and product managers
• Maintain data on competitors/replicators equipment and activities (reports to product managers to assist with the determining of future policies and strategies)

• Prepare and conduct staff performance reviews with the object of motivating and improving the standard of sales staff performance
• Conform to customer expectations, to achieve customer satisfaction
• Maintain realistic stock levels to meet acceptable customer service levels
• Assist debtors staff to collect payment of outstanding accounts
• Ensure sales stuff conform to company policies and procedures, includes sales reports /  field product audits / customer complaints

JOB REQUIREMENTS

Minimum Qualifications:

• Bachelors Degree - Sales & Marketing
• Valid Driver's Licence
• Computer Literate - MS Office Suite, ERP Software

Minimum Experience:

• 3-5 years related experience and / or training
• Month end sales reporting to be included a, branch management report
• Select and recommend product, (applications engineering) technical solutions - trouble shooting, increased production throughout, cost saving advice
• Manage tenders and quotations, from quote to order, to delivery
• Liaise with H/O to resolve operational problems and queries
• Adherence to all HSE and housekeeping requirements at the branch
• Adhere to Duty of Care Policy at all times

Minimum Skills/Abilities:

• Excellent business communication at all levels
• Ability to analyse and interpret technical journals, financial reports and legal documents
• Ability to define and solve problems in a timely manner
• Ability to deal with difficult customers and respond promptly to customer needs
• Good interpersonal skills
• Ability to manage staff
• Ability to balance team and individual responsibilities 
• Cost conscious