Zormelo & Associates Administrative/Secretarial Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Service Delivery
- Undertake end to end cashier duties as well as managing timely cash evacuations and balancing of till.
- Identify when & where to refer customers to an appropriate area of delivery for specialist help and advice
- Action any complaints received in accordance with procedures.
- Deliver world class customer service practices and ensure adherence to the Bank’s standards
- Advises customers on the bank’s products
Governance
- Comply with operational risk and rigour standards in respect of protecting people, customers, assets and the organization.
- Ensure compliance with operational risk & rigour requirements e.g. Health and Safety standards, security of premises etc.
- Comply with relevant legislation e.g KYC, banking code service standards, fraud prevention and money laundering procedures
Quality
- Maintain counter performance statistics for management information usage
- Achieve operational rigour excellence in all aspects of activities, processes and procedures undertaken to ensure a satisfactory audit.
Social Responsibility
- Participate in local events to support local needs, develop individual and team skills to raise the Bank’s profile in the local community.
- Agree performance development objectives with the team leader.
- Pursue self-development to increase personal effectiveness, acknowledging strengths and areas for development.
Zormelo & Associates is a Management and Development Consulting firm which works with both private and public sector clients to create world class companies and institutions through advisory services in human resources management, economic and social development projects and capacity building.
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Service Delivery
- Undertake end to end cashier duties as well as managing timely cash evacuations and balancing of till.
- Identify when & where to refer customers to an appropriate area of delivery for specialist help and advice
- Action any complaints received in accordance with procedures.
- Deliver world class customer service practices and ensure adherence to the Bank’s standards
- Advises customers on the bank’s products
Governance
- Comply with operational risk and rigour standards in respect of protecting people, customers, assets and the organization.
- Ensure compliance with operational risk & rigour requirements e.g. Health and Safety standards, security of premises etc.
- Comply with relevant legislation e.g KYC, banking code service standards, fraud prevention and money laundering procedures
Quality
- Maintain counter performance statistics for management information usage
- Achieve operational rigour excellence in all aspects of activities, processes and procedures undertaken to ensure a satisfactory audit.
Social Responsibility
- Participate in local events to support local needs, develop individual and team skills to raise the Bank’s profile in the local community.
- Agree performance development objectives with the team leader.
- Pursue self-development to increase personal effectiveness, acknowledging strengths and areas for development.
Zormelo & Associates is a Management and Development Consulting firm which works with both private and public sector clients to create world class companies and institutions through advisory services in human resources management, economic and social development projects and capacity building.
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