Firmus Advisory Sales / Marketing Jobs in Ghana
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Our client, one of the leading automobile companies in Ghana, is seeking to employ for the following position as Sales Support Officer
Job Purpose:
To coordinate and provide sales support to custotners by working with Distributors in Togo, Benin and all Francophone countries.
Specific Responsibilities:
- Engage in regular outdoor sales and marketing activities in Togo. Benin and any other Francophone countries assigned
- Conduct market research projects (data collection, feedback etc.)
- Generates and processes new sales leads as necessary
- Answers phone calls from Distributors and Customers and deals with problems as arise
- Follow up with customers to make sure that they are satisfied with a particular product
- Meets with Distributors and Dealers to make sure that sales people are doing their job correctly
- Provide any necessary data or reports to the sales team
- Exert attention to detail, as customers may have the same problems; reports the problems as necessary
- Arrange appointments with clients and sales team
- Responding to customers emails, texts, and phone calls
- Update all contact information for clients
- Deal with any customer complaints and resolves the issue as necessary
- Does any necessary administrative work. including filing and presenting reports
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Job Specifications
Minimum Requirements
Education/QuaIification
- Excellent French and English Proficiency is a MUST
- Bachelor's Degree in Business Administration, Marketing. Economics or Social Sciences. A professional qualification and or Master of Business Administration will be an added advantage;
- Minimum of 3-5 years of relevant work experience in the retail and wholesale industry
- Work will involve frequent travels so candidate must be ready and able to do so on short notice.
- A good working understanding and previous work experience in Togo, Benin and other Francophone countries in West Africa will be an added advantage
- Excellent analytical, reasoning and problem-solving skills
- Good computer skills, including proficiency in MS Office and critically Excel is a required criterion High energy, Results-oriented, strategic thinker
and planner
- Must be Resident in Accra or Tema.
- Age requirement - not more than 35years of age.
- Ability to drive and must hold a valid Driving licence
- Knowledge of motorcycle and automobile industry will be an added advantage
Key Skills and Competencies
- Strong organisational and planning skills; and experience of project rnanagement
- Excellent interpersonal skills, including ability to undertake high-level representation.
- Excellent French and English oral and written communications skills, including public speaking.
- Ability to work under pressure. independently and with limited supervision.
- Time-Oriented. Basic Math Skills
- Consumer Relations, Crisis Management
- Reporting Skills, Administrative Skills, Attention to Detail
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