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A reputable multinational Group of Companies based in Accra, is seeking to recruit highly motivated and results driven individuals with the requisite professional competencies and experience to fill the following role: Systems Administrator
REPORTS TO: MANAGER, IT SERVICES & INFRASTRUCTURE
JOB PURPOSE
To install, configure and perform systems maintenance activities to support the company’s server infrastructure as well as provide technical support to end users to facilitate business operations.
KEY DUTIES RESPONSIBILITIES
- Implement approved policies, standard operating procedures (SOPs), work plan, etc. for the effective and efficient management of the IT Services & Infrastructure Department to achieve targeted objectives.
- Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with approved standards and operational requirements.
- Perform daily system monitoring and verify the integrity/availability of all hardware, server resources, systems and key processes and review system/application logs to ensure timely backups.
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- Perform daily backup operations to ensure that all required file systems/system data are successfully backed up to the appropriate media and/or recovery tapes.
- Perform system upgrades and configure system software that supports infrastructure applications or IT Asset Management applications per operational needs.
- Perform ongoing performance tuning, hardware upgrades and resource optimization as required.
- Administer the creation, operation, modification and deletion of username and passwords of employees in the system.
- Implement security software and tools to ensure maximum security and protection against IT intrusion and other attacks e.g. illegal database updates, viruses, etc.
- Perform routine network start-up and shutdown procedures and maintain control records as appropriate.
- Maintain the data centre and computer host systems including hardware, software and equipment such as UPS (uninterrupted power system) and fire protection system.
- Configure and test computer hardware, networking software and operating system software in line with approved standards/procedures.
- Conduct research and recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Prepare equipment performance records to determine/inform the need for repair or replacement.
- Maintain and update inventory of parts to facilitate repairs operations/activities.
- Stay abreast with new developments/technologies in systems administration to facilitate the operations.
- Prepare monthly and periodic reports related to job function.
Required Skills or Experience
- Bachelor of Science Degree/Higher National Diploma in Computer Science, Information Technology or its equivalent in any relevant field.
- Professional certification in Microsoft Certified Systems Administrator (MCSA) is a must.
- Five to Seven years relevant working experience in a related role.
COMPETENCIES REQUIRED
- In-depth knowledge/understanding of Red Hat Linux.
- In-depth knowledge and understanding in the use of Unix system administration, enterprise backup and recovery procedures and system performance monitoring tools.
- Good knowledge and understanding of current network hardware, protocols and standards.
- Experience in application support with good knowledge in IT infrastructure planning and development.
- Good knowledge/understanding of Operating Systems.
- Good knowledge/understanding of Data Systems.
- Good knowledge/understanding of databases.
- Strong planning and organizing skills.
- Good communication and presentation skills.
- Strong analytical skills.
- Good project management skills.
- Ability to maintain professional relationships with internal and external stakeholders and work effectively with all categories of employees.
- Ability to work in a fast paced and often pressured environment.
- Supervisory and interpersonal skills in a team setting.
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