Manager, MFS Products and Services - MTN Ghana

Division: Mobile Financial Services
Department: MFS Commercial
Location: Accra
Position: Manager, MFS Products and Services
Level: MTN Level 3
Reports to: Senior Manager, MFS Commercial

Job Summary:

•   Responsible for managing the development and monitoring of all MFS products and services with focus on advanced services such as Pensions, insurance, Savings, Micro lending etc. as well as manage remittance growth, both in the number of partners and sending corridors towards growing the overall MFS Revenue.

Job Role

•   Manage the development of all MoMo Product Concept Document (PCD)
•   Manage the development of new products and services to drive RGS and revenue growth.
•   Responsible for the management of all products and services with focus on advanced services
•   Responsible for growing contribution of advanced services to revenue.
•   Responsible for International Remittances business growth and development (number of partners & sending corridors)
•   Manage the development of marketing/sales literature for Mobile Money Products and services.
•   Provide relevant input in developing Mobile Money business plans and overall business strategy.
•   Manage the Product & Services’ team collaboration with the service delivery team (IS & MFS Operations) in the engagement of 3rd Party integrators/aggregators for product & Service design and implementation.
•   Manage the engagement with the MFS Field Sales Team in the implementation of Mobile Money products & services.

Qualification Required & Experience

Education

•   A University Degree in Business or an equivalent qualification.

Experience

•   5 years relevant experience (experience in mobile financial services will be an advantage). With at least 3 years in a supervisory role

Competencies

Professional/Technical competencies:

•   Market Intelligence
•   Investigative & Reporting Skills
•   Creativity
•   CRM
•   Financial Acumen

Skills / physical competencies:

•   Ability to manage self and be a team player
•   Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently
•   Interpersonal Skills - Leadership, customer centricity, collaborative and coaches & develops direct reports
•   Personal Skills - Trustworthy, integrity and ethical in dealings
•   Operating Skills - Ability to focus on priorities and plans, shares knowledge effectively
•   Organisational Positioning Skills - Good written and verbal communication, presentation skills, commitment to the organization
•   Global thinker, Analytical thinking and Problem solving abilities.
•   Skill in Employee Relations
•   Good business sense
•   A deep understanding of marketing principles
•   Good communication skills

Location: Accra