Willows Property Management Real Estate Jobs in Accra
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Role: Rentals and Sales Officer
Location: Beaufort Ridge, 22 Dr Isert Road, North Ridge, Accra, Ghana (location subject to change)
Hours: Full time
Remuneration: up to GHS 2,300 per month gross depending on experience
Start Date: 1st May 2019
Willows Property Management is a premier rentals, property and facilities management and company in Accra. Willows Property Management prides itself on excellence in customer service. The company is looking for a highly motivated and organised Rentals and Sales Officer with a flair for marketing with sound judgment, excellent written and verbal communication skills, who can understand the business quickly and can work well in a team. The person needs to have a good understanding of property management and confidence handling the rentals process from viewing to check-in/check out.
The Rentals and Sales Officer will be required to work across long and short lets and carry out tasks including the following:
Administrative
- negotiate, prepare and enforce leases
- complete all required paperwork for new tenants
- ensure the premises is ready for new occupants
- maintain all required records, including booking/rental calendars
- assist with enforcing terms of rental agreements
Marketing
- implement marketing initiatives using a range of methods and across a range of media to achieve occupancy goals
- advertise and fill vacancies
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- obtain referrals from existing tenants
- process applications and follow up with applicants
- promote and show properties to prospective tenants
- vet prospective tenants
- maintain updated availability reports
- keep rental at optimum capacity
- maintain in-depth knowledge of market conditions, including carrying out market surveys
- update listings page on company website and other websites
Financial
- assist with preparing regular rental statements
- assist with ensuring timely payments and collections
- assist with checking and distributing invoices, including housekeeping and storage units
Tenant/Resident Relations
- carry out viewings with prospective tenants
- orient new tenants to the property
- investigate and resolve resident complaints and concerns in a timely, efficient and professional manner
- assist with enforcing occupancy policies and procedures
- maintain timely communications with residents and tenants
- Maintenance
- assist with monitoring and completing maintenance and repairs timeously and cost-effectively
- assist with organising incoming and outgoing inspections and prepare inspection reports
- assist with implementing preventative maintenance programs
- assist with negotiating and managing contracts with outside vendors
Staff Management
- assist with managing property staff, including housekeeping
Educational Qualifications Required: Degree Holder
Minimum Experience: 2 years, previous experience in the industry either in property management or facilities management is a mandatory
Other Skills and Abilities: an eye for detail, excellent spelling and grammar, excellent communication skills – written and verbal, proficiency in MS Excel, Word, Powerpoint
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