Maersk Customer Service Jobs in Accra
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Full Job Description - Read Carefully
Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.
Successful candidate will also be exposed to new tools that enhance collaboration across the globe and an understanding of creating sustainable value for customers.
Key responsibilities
• Maintaining the Sales & Purchase Contract & Pricing
• Accountable for Customer Invoicing Accuracy & Timeliness
• Record Inter Company settlement and manage disputes (ICB)
• Accountable for recording Supplier Invoices and Exception handling processes (Workflow handling)
• Responsible for timely interface reconciliations at a job level across different operating platforms (interface error handling)
• Create transparency for the Contribution Margin on a Job / Shipment / Material level
• Supplier & Customer Dispute handling
• Implement and measure control and compliance processes as required by the company
We are looking for
• Bachelor degree
• Customer Centric
• FACT (SAP) MM & SD Module
• MODS FACT Integration
• SCM Business understanding
• Accounting knowledge related to Job Costing – Revenue (RR logic) & Cost (GR/IR) will be an advantage
• Effective Time Manager
• Microsoft excel skills
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