Reputable Multinational Company IT Jobs in Accra
This opportunity at Reputable Multinational Company in Accra is ideal for candidates looking for employment, competitive salaries, and career growth opportunities.
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Full Job Description - Read Carefully
A reputable Multinational Company is searching for a CRM Developer. JobSearchGh is creating transparency between you and the employers. Visit us everyday for latest jobs in Ghana. Please do not pay anybody a fee. Proceed with caution.
JOB PURPOSE:
The successful applicant shall be responsible for configuration and scripting of Siebel user interface, workflow and business services. The role reports to the CRM Operations Manager.
ROLE SPECIFIC REQUIREMENTS:
- Identify business and technical needs to provide the necessary strategic steps to evolve the CRM solutions
- Responsible for monitoring and resolving production support incidents on the CRM.
- Provide timely updates to business on incidents being worked on.
- Provide technical assistance/training to staff as and when needed
- Ensure solid support documentation is available on functional requirements, design, and testing to ensure quality output that meets stated business
- Ensure change and Incident Management Policies are adhered to and assist in Testing and Deployment of the CRM Application
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Required Skills or Experience
- Bachelor’s Degree in Computer Science
- Minimum of 3 years working experience in similar role.
- Possession of professional certification in Microsoft Dynamics Customization and Configuration is an added advantage.
PERSON SPECIFIC REQUIREMENT:
- Effective communication and interpersonal skills
- Must possess good leadership qualities
- Excellent team player
- Accuracy and attention to detail
- Result Oriented Individual
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