Maersk IT Jobs in Ghana
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Do you have what it takes to elevate a world class business organization? Maersk Line are looking for an IT Support Technician with a passion for new technologies to support our internal customers. The role, based in Tema, includes the support for Ghana, Benin, Togo and Nigeria.
We offer
-Play a part in major global organizational improvement project.
-Help implement global standard IT processes for service and support.
-Pro-active participation in regional Maersk IT Account Management team.
-Develop core IT skills related to global support management.
-Insight into local business practices and challenges worldwide.
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Key responsibilities
-Provide onsite local IT support for incidents that are assigned to the IT Support Technicians team & ensure that T&L IT standard processes are followed for services provided.
-Be responsible for Desktop management; install, move, add, change, decommission support for IT equipment (PCs, Laptops, Printers, Servers).
-Support general OS/MS Office/other application running problems or corruptions.
-Support and advice the Facilities Management/Office Services in relation to offices move planning.
-Support Hardware and Software asset management as per our global processes.
-Be responsible for LAN cabling troubleshooting.
-Be part of on-call support for critical incidents or emergency situations outside of regular business hours as part of our Business Continuity Plan.
-Provide a best in class service to our business customers & identify shortfalls in service delivery to implement improvements.
-Together with the Lead IT Technician for the Region, assist with the resolution of 2nd level escalations.
-Coordinate and manage equipment through Maersk appointed list of vendors.
-Ensure a close liaison with Global Service Desk (GSC), GCC and other IT support groups.
-Provide support for other sites as required.
-Project Execution: work closely with the Project Manager to implement projects.
-Provide VIP support to selective customers as per SLA and agreement.
-Provide input on IT Forecast and budget to IT Lead.
We are looking for
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Do you have what it takes to elevate a world class business organization? Maersk Line are looking for an IT Support Technician with a passion for new technologies to support our internal customers. The role, based in Tema, includes the support for Ghana, Benin, Togo and Nigeria.
We offer
-Play a part in major global organizational improvement project.
-Help implement global standard IT processes for service and support.
-Pro-active participation in regional Maersk IT Account Management team.
-Develop core IT skills related to global support management.
-Insight into local business practices and challenges worldwide.
Recommended For You:
13 Reasons Why Your CV Will Get Rejected By Recruiters
How To Write A Perfect CV
How To Answer Standard Job Interview Questions
How To Write The Perfect Cover Letter
Key responsibilities
-Provide onsite local IT support for incidents that are assigned to the IT Support Technicians team & ensure that T&L IT standard processes are followed for services provided.
-Be responsible for Desktop management; install, move, add, change, decommission support for IT equipment (PCs, Laptops, Printers, Servers).
-Support general OS/MS Office/other application running problems or corruptions.
-Support and advice the Facilities Management/Office Services in relation to offices move planning.
-Support Hardware and Software asset management as per our global processes.
-Be responsible for LAN cabling troubleshooting.
-Be part of on-call support for critical incidents or emergency situations outside of regular business hours as part of our Business Continuity Plan.
-Provide a best in class service to our business customers & identify shortfalls in service delivery to implement improvements.
-Together with the Lead IT Technician for the Region, assist with the resolution of 2nd level escalations.
-Coordinate and manage equipment through Maersk appointed list of vendors.
-Ensure a close liaison with Global Service Desk (GSC), GCC and other IT support groups.
-Provide support for other sites as required.
-Project Execution: work closely with the Project Manager to implement projects.
-Provide VIP support to selective customers as per SLA and agreement.
-Provide input on IT Forecast and budget to IT Lead.
We are looking for
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