Standard Bank Job Vacancy For Commercial Banking Suite Manager

• Prepares financial budgets/ forecasts in line with strategic objectives, business/ operational risk, socio-political and economic market forces. Implement and control the pricing tactics and parameters for the Suite in line with pricing policy and financial targets. Measures, track and manage sales targets and budgets for the Commercial Segment (Suite).

• Leverages sales growth tactics and targets in collaboration with business partners in the Area e.g. Area Business Managers, Priority and Private Banking, Vehicle and Asset Finance; Electronic Banking; etc.

• Develops and implements sales and marketing best practices in support of the Commercial value proposition and customer expectations.

• Implements processes to monitor portfolio capacity and to manage the best fit between Relationship managers and their portfolios.

• Provides guidance, promotes, sells and structures a wide and diverse range of financial solutions customised to best meet the financial needs of high value commercial customers.

• Identify opportunities to migrate top-end relationships.

Service and retention

• Develops strategies and tactics to retain market share by identifying opportunities to add value to existing clients in collaboration with internal business partners.

• Provides a regular 2nd face to top clients in the Commercial Segment, ensuring that the full extent of their relationships with the Bank is understood and managed appropriately.

• Sets, monitors and manages (in collaboration with internal business partners) the delivery of service level agreements, standards and turnaround times within the Commercial Segment in line with the value proposition for both segments and retention requirements.

• Perform a proactive liaison role between high-level stakeholders in Credit, Service Fulfilment and Branch Management etc. to ensure that simpler, better and faster service standards are met.

• Interact frequently and closely with Relationship Managers to analyse and establish portfolio needs and service Gaps.

Compliance with legislation

• Monitor the complete disclosure to customers in terms of accreditation, service fees and commissions.

• Monitor housekeeping within the Segment to ensure adherence to record keeping requirements as outlined by FAIS

People management

• Take the lead by framing the Business Banking strategic context and priorities and inspiring people to take action. Explains and embodies the experience that the Commercial Proposition must offer customers and employees.

• Manage staff to ensure that targets, work and quality standards are set, achieved and maintained.

• Track and manage the performance contribution of staff.

• Identify strengths and development areas and ensuring that support staff receive the requisite learning and skills development interventions.

• Perform a strong coaching role and providing support to the Sales staff within the Suite.

• Champion talent management in the Suite by creating and implementing a platform for growth, mentoring and development.