Dara Capital Customer Service Jobs in Accra
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We are looking for a dynamic Relationship officers to join our company. Attract new Clients within Accra after perfect positioning of company image in the mind of those clients.
Ensure that recovery is maximized and arrears are kept to a minimum.
Responsibilities:
- To plan, develop and deliver marketing campaigns as agreed within time scales.
- To assist with the implementation of the maculating strategy with specific objective and target as agreed.
- To identify changes in the marketing environment or competitive strategies in their respective region, evaluates and adjusts marketing plan accordingly.
- To support the overall marketing objective of company both externally and internally.
- To manage and control all matters relating to delinquent account by constantly executing collection and recovery procedure and ensuring appropriate action are taken to ensure full recovery.
- Ensure remedial action is taken when required to keep performance in line with business objective
- Perform administrative work or other job function related to collections and recoveries.
- To monitor account daily effectively in line with approved collections strategy.
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Qualification Required & Experience
- HND or Bachelor’s degree
- A minimum of 2 years’ experience as a credit officer.
- Must possess a valid Driver’s License
- Excellent knowledge of loan application procedures and best lending practices according to state laws and regulations.
- Ability to work with loan management software.
- Strong communication skills and proven customer service experience.
- Exceptional analytical skills and the ability to work with complicated financial data.
- Excellent organizational skills and the ability to work well under pressure.
- Strong ethical behavior and the ability to work with sensitive financial information.
Location: Accra
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