Senior Business Development Associate: Asset Dispatch - Genser Energy

OBJECTIVE:

The Senior Business Development Associate (Asset Dispatch) will be responsible for managing GEGL's energy export/dispatch operations and client billing cycle, and for maintaining day-to-day operational relationships with existing clients and key market and grid stakeholders including WAPP, GRIDCo, CIE and CI-Energies to ensure reliable, compliant, and well-coordinated dispatch, reporting, and invoicing processes.

KEY RESPONSIBILITIES:

• Client & Stakeholder Relationship Management (Operational)
• Maintain day-to-day relationships with existing client site representatives across mine sites and industrial clients, ensuring smooth coordination on reporting, dispatch, and billing.
• Serve as the primary operational point of contact with market and grid stakeholders (WAPP, GRIDCo, and CIE, CI-Energies) on dispatch, nomination, and reporting matters.
• Respond promptly to client inquiries relating to invoicing, meter data, and export/dispatch matters, maintaining a high standard of client service.
• Support administration of existing supply agreements and contract documentation (PPAs, Gas Offtake Agreements, and other relevant service agreements), coordinating with technical and legal stakeholders on renewals, amendments, or updates as required.
• Track the status of active operational matters across the client portfolio, escalating issues and following up on next steps and deadlines as needed.
• Export Reporting & Dispatch (WAPP)
• Oversee daily export reporting: review, sign, and issue reports for submission to CIE by 9:00am each weekday.
• Compile and review monthly export operations reports from site representatives; coordinate translation, approval, and submission to CIE within the first week of each month.
• Manage the monthly export nomination process, collect site nominations, obtain internal approval, and submit to CIE ahead of month-end deadlines.
• Submit WAPP daily nominations via the DAS and DAM platforms, and WAPP monthly nominations and quarterly data submissions as required.
• Represent the BD team in the weekly WAPP market operations meeting, addressing platform issues and maintaining WAPP market access and VPN credentials.
• Serve as primary point of contact for WAPP-related concerns and coordination.
• Ensure adequate staff coverage and continuity of daily export reporting and dispatch obligations, including during subordinate staff leave schedules.
• Billing & Invoicing Oversight
• Chair preparation for the Monthly Invoicing Vetting Committee Meeting: compile co-signed bills, maintain and review the invoicing dashboard, and ensure site representatives submit data on schedule.
• Oversee monthly facility use/service fee invoicing across sites (VRA, AKSA, CENIT): issue stamped bills for signature, prepare GEGL invoices, coordinate VAT invoice preparation, and route combined, signed packages for submission to GNPC and relevant counterparties.
• Prepare monthly GEGL–CIE export invoices, combine with site meter reading data, and route for signature and submission.

ORGANIZATIONAL DEVELOPMENT

• Guide and coordinate the team's work to ensure assigned tasks and projects are completed within deadlines and budget.
• Support flexible work practices and team-building initiatives within the department.
• Contribute to performance appraisals and development plans, including training, for the subordinate Associates and Analysts.
• Support the implementation of training and development programs aligned with technical and business needs.

QUALIFICATIONS:

• Bachelor's degree in Engineering, Business, or a related field.
• Master's degree in Engineering or Business is an advantage.
• Experience working in multicultural or cross-border teams is an advantage.

KNOWLEDGE & EXPERIENCE:

• Minimum of 8 years of experience in a Business Development, Project Development, or Operations role in the Energy sector.
• Working knowledge of energy export/dispatch operations and regional power pool nomination and reporting processes is a strong advantage.
• Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively.
• Proven ability to build and maintain strong operational client and stakeholder relationships, and to administer contracts and agreements effectively.
• Experience managing multiple concurrent projects and recurring reporting/billing cycles, with strong ongoing account administration.
• Proficient in analyzing data and applying insight to support informed, data-driven decision-making.
• Proficient in Microsoft Excel, PowerPoint, and other relevant reporting tools.

COMPETENCIES:

• Strategic Vision: Drive continuous improvement in dispatch, reporting, and billing processes to improve efficiency.
• Leadership & Team Coordination: Ability to guide and support junior team members while managing technical, financial, and administrative matters in a fast-changing environment.
• Operational Discipline: Reliably deliver recurring, deadline-driven deliverables (daily reporting, monthly invoicing, nominations) with accuracy.
• Flexibility: Ability to adapt work practices to achieve optimum results.
• Optimization: Navigate complexities and uncertainties, and drive efficiency through the use of AI.
• Training & Development: Support the development of junior team members, while remaining accountable for own continuous learning.
• Organizational Skills: Excellent planning, organization, and time management across a range of disciplines.

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