MPower Ventures Engineering Jobs in Accra
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Full Job Description - Read Carefully
MPower Ventures is a pan-African, venture-backed start-up leading the change in clean energy innovation (www.mpower.africa). We are transforming the renewable energy landscape by deploying cutting-edge solar solutions that empower households and businesses across Africa.
Job Summary
As we expand, we are seeking a dynamic Technical Associate to support the implementation, quality assurance, and after-sales service of solar solutions for our local customers nationwide.
Role Overview
The Technical Associate at MPower Ghana will report directly to the Country Manager with a dotted line to the Head of Engineering. He will be responsible for providing hands-on technical support, assisting in project installation, ensuring quality checks, and delivering responsive after-sales service. S/he will possess a solid technical foundation in Electrical or Solar Energy and a commitment to high-quality service delivery; working closely with the entire operations teams to ensure excellent performance in project implementation and customer satisfaction.
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Key Responsibilities
1. Technical Support and Project Implementation
- Co-Lead in the Installation of Solar Photovoltaic Systems.
- Prepare technical drawings for installations.
- Assist in planning project implementation for installation contracts.
- Examine faulty materials and repair where possible or recommend a solution.
2. Quality Assurance and Client Engagement
- Perform quality checks on product and service delivery.
- Support in preparing tender documents and submissions.
- Meeting with clients to discuss project goals and requirements.
3. Sales Support and Customer Service
- Participate in sales events.
- Respond and provide after-sales service.
- Ensure customer service satisfaction and good client relationships.
4. In general
- Be ready to aid where essential.
- Perform any other duties as needed to meet the job expectations.
Required Skills or Experience
Qualifications and Skills
- Bachelor's degree in Electrical/Solar/Renewable Energy Engineering or a relevant technical Diploma.
- Minimum of 1 year of relevant experience in solar PV installation or technical support, or a recent graduate with strong internship experience.
- Strong technical knowledge of solar energy systems, including installation processes and repair.
- Foundational knowledge of project implementation and site assessment.
- Excellent communication skills and ability to interact professionally with clients.
- Ability to work independently and collaboratively as part of a team.
- Strong organizational and time management skills.
- Familiarity with solar design software and tools is a plus.
- Familiarity with industry standards and regulations.
- Certification from the Energy Commission or the Engineering Council of Ghana is desirable.
- Passion for renewable energy and sustainability.
- Power Assessment; Solar design, Solar system installation, maintenance and repair.
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