Telecel IT Jobs in Accra
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Role Purpose
Drive the design, configuration, development, and delivery of Telecel Cash products and integrations, ensuring fast time-to-market, high quality, and seamless customer and partner experiences.
Key Responsibilities
- Own the end-to-end delivery lifecycle of Telecel Cash features—from requirements to production deployment
- Translate business requirements into technical designs, configurations, and scalable solutions
- Configure wallet products, tariffs, transaction limits, and promotions in line with business strategy
- Collaborate with Product Owners and stakeholders to prioritize and deliver high-impact features
- Design, build, and optimize APIs and integrations with banks, merchants, aggregators, and third parties
- Ensure integrations are secure, scalable, and highly available
- Continuously improve integration performance and reliability
- Analyze technical specifications and implement system configurations and business logic
- Identify and drive performance optimizations and enhancements across the platform
- Support platform upgrades, patches, and system expansions
- Participate in testing (SIT/UAT), validation, and release readiness
- Ensure all features meet functional, performance, and security requirements before production
- Support CI/CD pipelines and automated deployments for faster and safer releases
- Provide L2 support for production issues and complex escalations
- Collaborate with Operations teams to resolve incidents and prevent recurrence
- Contribute to root cause analysis (RCA) and continuous service improvement
- Work closely with internal teams, vendors (e.g., platform providers), and partners to deliver solutions end-to-end
- Communicate technical changes, impacts, and benefits to both technical and business stakeholders
- Support cross-functional initiatives to improve customer experience and service delivery
- Support SMS, USSD, API and other messaging platforms related to mobile money services
- Support Middleware services related to Telecel Cash
- Handle escalations, upgrades, and enhancements impacting messaging channels
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Qualification Required & Experience
Professional/ Technical Competencies
- Degree in Computer Science/Computer Engineering/ Cybersecurity/ Information Technology or related discipline/experience
- 5–10 years’ experience in similar role
- Strong understanding of mobile money / fintech platforms
- Experience with APIs, integrations, and microservices
- Knowledge of SQL, system configuration, and transaction systems
- Familiarity with CI/CD, DevOps practices, and automation
- Problem-solving mindset with focus on performance and scalability
- Strong stakeholder communication and collaboration skills
Location: Accra
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