Yango Customer Service Jobs in Ghana
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Yango Group is looking for Hub Experts in Kumasi and Accra to support drivers on-site, deliver training, and maintain high service standards while improving overall operations.
You will be responsible for
- Providing face-to-face support at driver hubs (technical and operational issues)
- Training drivers on platform use and best practices
- Collecting feedback to improve operations and services
- Supporting onboarding and ensuring driver satisfaction through follow-ups
You might be a fit if you have
- Up to 1 year of experience or are open to starting a career in this field
- Strong communication, relationship-building, and negotiation skills
- Confidence handling field work, targets, and basic reporting (Excel/Sheets)
- Fluency in English (a local language such as Twi, Ga, Ewe, or Hausa is a plus)
- A proactive, reliable, and solution-oriented approach to work
The terms of cooperation with Yango Group companies or partners may vary from those indicated on the website.
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