Bandwidth Global Customer Service Jobs in Accra
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Role Summary
The CRMs will serve as the main point of contact, responsible for load sourcing, dispatching, documentation, and overall client support.
This role requires strong communication skills for dealing with foreign clientele, and excellent critical thinking.
Key Responsibilities
- Client Relationship Management
- Load Sourcing and Dispatching
- Documentation and Filing
- Problem Solving and Decision Making
- Teamwork and Collaboration
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Qualifications
- Bachelors Degree in Business, Communications, Logistics or other related field
- Proficiency in MS Office and familiarity with CRM or dispatch systems is an advantage
Key Competencies
- Communicator
- Responsibility and Ownership
- Problem Solver, Fast Learner
- Negotiation Skills
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