Digital & Media Performance Lead - Plugin Digital Ghana


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Plugin Digital Advertising/Media Jobs in Accra


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Are you the kind of strategist who lives at the intersection of creativity, data, and digital storytelling?

The one who can turn clicks into conversions — and ideas into impact?

If that sounds like you, keep reading.

Purpose

To drive the agency’s digital performance through strategic planning, execution, and optimization of paid and organic campaigns — maximising reach, engagement, and conversion across platforms. This role oversees the performance marketing, community, content, and influencer management functions, ensuring integrated digital impact for clients.

Key Responsibilities

1. Digital Strategy & Planning

  • Develop comprehensive digital marketing strategies aligned with client objectives (awareness, engagement, conversion, retention).
  • Build full-funnel media plans across search, social, and display.
  • Integrate influencer, content, and community marketing into campaign strategies to drive brand relevance and loyalty.
  • Collaborate with creative and data teams to ensure campaigns are insight-led and results-driven.


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2. Paid Media & Performance Optimization

  • Plan, execute, and optimize ad campaigns on Google, Meta, TikTok, X, YouTube, and programmatic platforms.
  • Conduct A/B tests, analyze data, and refine targeting to maximize ROI.
  • Manage SEO, SEM, and retargeting to improve visibility and conversions.
  • Prepare weekly and monthly performance dashboards with clear insights and recommendations.

3. Content & Community Management

  • Oversee the creation and distribution of engaging content across all social media platforms.
  • Supervise community managers to ensure consistent brand tone, responsiveness, and customer engagement.
  • Develop content calendars and review creative outputs for digital channels.
  • Use social listening tools to monitor sentiment, trends, and emerging engagement opportunities.

4. Influencer & Partnership Management

  • Identify and vet influencers aligned with client brand values and campaign objectives.
  • Develop influencer briefs, contracts, and performance tracking systems.
  • Manage influencer collaborations, ensuring authenticity and measurable impact.
  • Build long-term influencer relationships and community partnerships to sustain engagement.

5. Team & Budget Management

  • Lead and mentor the performance marketing, content, and community teams.
  • Oversee budget allocation and spend efficiency across campaigns.
  • Ensure smooth collaboration between digital, creative, and media departments for integrated execution.

Skills & Qualifications

  • Proven experience in digital marketing, media buying, and social media strategy (minimum 5–7 years).
  • Strong analytical mindset with deep understanding of ad metrics, audience segmentation, and conversion optimization.
  • Proficiency in tools like Google Ads, Meta Business Suite, TikTok Ads Manager, Google Analytics, and Data Studio.
  • Excellent leadership and communication skills.
  • Ability to balance creative thinking with performance metrics.


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KPIs

  • ROAS (Return on Ad Spend): Minimum target based on client benchmarks.
  • Conversion Rate Improvements: Quarter-on-quarter increase in lead or sales performance.
  • Cost Per Acquisition (CPA): Maintained within or below target levels.
  • Community Engagement: Growth in followers, engagement rate, and sentiment.
  • Influencer ROI: Engagement and reach relative to cost.
  • Content Performance: Improvement in CTR, impressions, and organic engagement.

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