Best Western Premier Hotel Sales / Marketing Jobs in Accra
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The role is responsible for sustaining existing accounts, developing new business, negotiating contracts and maintaining good relations with clients in order to meet and exceed the set targets.
- Achieve monthly budget goals and new business targets
- Set up and maintain good working relationship with all other areas of the hotel’s operations, such as Front Office, Food and Beverage, Accounting, etc.
- Prospect by telephone cold-calling to establish territories
- Establish and maintain accounts with clients.
- Follow-up with clients before, during and after the function/event/stay to ensure repeat business.
- Make reservations on behalf of clients.
- Follow-up clients who utilize property.
- Handle complaints and pass to Sales & Marketing Manager.
- Follow-up leads provided by Sales & Marketing Manager
- Research and present lost business reports at the Monthly Sales Meetings.
- Provide Sales & Marketing Manager with weekly sales report.
- Maintain familiarity with analyzed competition from other hotels which will be designated.
- Contribute to overall market plan
- React promptly to requests by the Sales & Marketing Manager for reports and other assignments.
- Negotiates new contracts and renewals in order to meet sales targets.
- Coordinates with Front Office and Food & Beverage Department for all specific guest requirements.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
- Ensure that all potential and real hazards are reported and rectified immediately.
- Performs any other duties as assigned to him/her by management.
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KEY PERFORMANCE INDICATORS
- Sales Revenue
- Customer retention
- New business
- Compliance to reporting
COMPETENCY REQUIREMENTS
(i) Academic:
- A. degree in Marketing or any related field.
(ii) Technical:
- Proficiency in English language
- Excellent analytical and organizational skills
- Extremely high level of accuracy and attention to detail
- Strong interpersonal skills such as leadership, communication, persuasion, motivation, loyalty and openness
- Advanced presentation and reporting
- Strong negotiation skills
- Ability to attain Targets
- Possess the ability to easy network
- Ability to get things done
(iii) Personality:
- Able to work under pressure and complete as per a deadline
- Able to work as a team and independence
- Honest and devoted
(iv) Work experience:
Minimum of 3 years’ experience in the hospitality industry.
Only qualified candidates will be shortlisted.
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