Metso Engineering Jobs in Accra
✅ Job Alerts Activated
You'll now receive future job opportunities instantly.
Thinking about applying?
Before you submit your application, take a moment to go through all the details carefully.
Scroll down to read the full job description, including responsibilities, requirements, and benefits — and see if it’s the right fit for you.
We are seeking a Field Service Technician – Crushing & Milling to join our Field Service and LCS Team.
This position is mainly located in Ghana.
TEAM YOU WILL BELONG TO
You will join a team of Field Service Professionals that strive to effectively deliver seamless customer experience, that meets the customers’ needs and support the entire Field Service and LCS team to enhance and build solid customer relationships.
You will work closely with internal and external stakeholders, such as the Field Service & LCS Team, Site Account Management Team, Technical Sales Support Team, External Customers, and all other internal Service Providers in WAF.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
- Experienced with Metso equipment, i.e Crushing equipment
- Perform Field Service activities & routines (both at customer site and office-based) with support/supervision level in-line with training certification.
ADVERTISEMENT - CONTINUE READING BELOW ↓
CONTINUE BELOW ↓
Field Service routines include:
- Basic customer problem-solving,
- Repairs and preventative maintenance work,
- Equipment inspections with recommendations,
- Assembly/disassembly, installation & commissioning
- Trade-specific discipline work (hydraulics, mechanics, automation, etc)
- Operation and maintenance activities
- Customer training on basic operation and maintenance
- Remote support to colleagues and customers
Follow Metso processes, instructions and training in performance of duties, with a specific focus on our brand requirements, certification principles, field service process and proper utilisation of the Field Service digital tools (FSM, DIT, REX).
- Follow Metso & customer H&S requirements, ensuring adherence to the Metso “Modus Operandi” in performing duties.
- Deliver site reports, time sheets & travel expense reports after each job in a timely manner.
- Identify sales leads and promote services offering.
Performance metrics
- (Safety)
- Safety observations
- NPS (Net promoter score)
- # of qualified leads generated
- Sales from generated leads
- Time to report
- On-time delivery
- Process & systems compliance
RELATIONSHIPS
In this position, you will report directly to the Field Service and LCS Manager – West Africa.
INTERNAL AND EXTERNAL INTERFACES
- Management
- Other Engineers
- Suppliers and subcontractors
- Clients
- Site staff
ADVERTISEMENT - CONTINUE READING BELOW ↓
CONTINUE BELOW ↓
QUALIFICATIONS & EXPERIENCE
- BSc or HND in Mechanical Engineering.
- Leading for safety
- Customer-focused, service skills
- Good communication skills
- Drive to complete tasks on the remote customer site.
- Building trust
- Hands-on experience with Metso Crushers & Mills
- Minimum 5 years of relevant field experience in a gold plant environment.
👉 STOP: Ready to Apply?
Don't miss out on this opportunity! Carefully review the job details one last time. Once you're ready, scroll down to the bottom of this page to access the How to apply button.
Hurry—applications for this cycle are closing soon!← View More Engineering Jobs
✅ Maintenance Technician - AECI Mining Explosives