Rentokil Initial Administrative/Secretarial Jobs in Accra
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Are you an experienced operations professional with a passion for leadership and excellence? Rentokil Initial, a leading name in pest control, is seeking a dynamic and results-driven Operations Manager to lead our operational activities.
About Rentokil Initial
Rentokil Initial is committed to providing exceptional pest management and hygiene services, ensuring the health and safety of our clients. We value excellence, innovation, and continuous improvement in all our operations.
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Job Summary
The Operations Manager will be responsible for developing and leading Rentokil Initial operational activities, encompassing people management, team performance and development, client relationship management, resource optimization, and operational efficiency, all while upholding our core value of excellence.
Scope Of The Work Includes
Operational Planning
- Ensure an efficient resource allocation leading to an optimized service cost.
- Deliver a proper route based plan to high productivity.
- Attract, develop and retain a highly motivated team leading to a high-quality service delivery.
- Ensure the team executes tasks in a safe and responsible manner to protect team members, the environment and the client's premises.
Operational Planning
- Optimize service costs through efficient resource allocation.
- Implement a route-based plan to maximize productivity.
- Cultivate and retain a highly motivated team to ensure exceptional service delivery.
- Ensure the team adheres to safety protocols and responsible practices to safeguard personnel, the environment, and client premises.
Business Development
- Support the Sales team with leads and pipeline opportunities.
- Gather ideas to grow the Pest Management business including trading opportunities. Collaborate with the Sales team to identify and cultivate leads and pipeline opportunities.
- Proactively seek and evaluate new trading opportunities to foster growth within the Pest Management business.
Client Satisfaction
- Execute an Integrated Pest Management for clients leading to high client retention.
- Provide post service reports to clients in a timely manner with key actions to clients. Implement an Integrated Pest Management system for clients, aiming for high client retention.
- Deliver post-service reports to clients promptly, highlighting crucial actions.
Regulatory Relationship
- Liaise with country regulatory agencies on updates regarding standards and permit renewals Engage with national regulatory bodies concerning updates to standards and the renewal of permits.
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Requirements
- Bachelor's Degree in Business Administration, Agribusiness, Environmental Science or equivalent.
- At least 8 years of experience, preferably 2 years of experience in leading teams in a pest management, public health, environmental in a relevant institution
- Knowledgeable in reporting and monitoring with remarkable attention to details.
- Effective decision-making and problem-solving skills.
- Excellent verbal and written communication skills.
- Demonstrated proficiency in reporting and monitoring, with exceptional attention to detail.
- Proven capabilities in effective decision-making and problem-solving.
- Superior verbal and written communication abilities.
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