Key Account Manager - SOLEVO Group

SOLEVO is a leading distributor of chemicals and inputs for specific industrial and agricultural segments in Africa. SOLEVO assists African farmers and Industries succeed by providing them with a full range of fertilisers, seeds, crop protection products and industrial chemicals they need with a guaranteed quality and good value. With over 75 years at the frontier of economic growth and transformation across Africa, we deliver critical raw materials and expertise to the continent’s high-GDP contributing life sciences and industrials sectors.

What are we looking for?

We are seeking an experienced and talented Key Account Manager to join our Agro team. He/she should have good knowledge of the Agronomy (plantation) as well as its related chemicals and be fluent in English. We especially encourage people from the African continent to take this opportunity to work and live in Accra-Tema.

What do we expect from the candidate?

The candidate will be part of our Agro Team and mainly focusing on the Plantations. He/She is expected to execute medium and long-term planning and face-to-face sales of a variety of products and services and/or solutions across multiple lines of business for a defined group of existing customers which includes develop sales plans, identify and manage customer interactions and review on customer retention.

The Key Responsibilities

• Develop medium and long-term sales plans and prepare strategies to protect, develop and diversify the relationship with a defined group of existing customers.
• Establishes sales prices and responds to calls for tenders on large IPs with the approval of the RBM.
• He/She is responsible for his strategy and pricing for the PMPI.
• Ensure compliance with AO prices when invoicing and payment of invoices by customers on due dates.
• Summarize these different tasks in the weekly reporting to be sent to the hierarchy every Monday.
• Provide after-sales service if necessary (disputes, organization of training)
• Identify and manage interactions with assigned group of existing customers to identify cross-sell/upgrade and repeat opportunities.
• Resolve issues and ensure customers receive high-quality customer service.
• Develop customer retention and growth plans and strategies to grow profitable businesses with assigned accounts.
• Responsible for the proper stock rotation and works with the Supply Chain Manager for the effective withdrawal of orders from plantations.
• Establishes forecasts that he communicates with the supply Chain Manager to ensure the orders and production of necessary stocks (bags, materials, products, etc.
• Ensure a watch of the sector (new sectors, newcomers, financial health of actors, export prices of productions, etc.
• Review and report on customer retention, business opportunities and market trends Holders of this specialization can sell directly to the end buyer or indirectly through distribution partners.
• Organize and follow up with the R&D departments the implementation of trials.
• Ensure compliance with internal procedures in terms of: internal regulations, SHE, information security, procedures; Reporting, travel, leave, missions, loan request, representation expenses, justification of any absences and any other procedures brought to your attention by the management.

If you possess…

Must-Have

• At least 3+ years of experience in similar role .
• Experience in Plantation is an added advantage.
• Business analysis: Strong analytical skills with the ability to understand business processes, identify improvement areas, and analyse user requirements
• Excellent communication skills in English for effective stakeholder engagement and documentation.
• Bachelor’s or Master’s degree in Agricultural/Industrial Engineering or Commercial.

Nice-to-Have

• Technical background: Ability to use Microsoft Office (Excel, Word, PowerPoint).
• Exposure to the ERP system

If you are…

• Able to tackle complex problems effectively and adapt to fast-paced development environments.
• A strong leader and has the ability to mentor junior consultants.
• Able to Master sales techniques and adaptability.
• Analytical and Problem-Solving person: Exceptional ability to analyse complex requirements, identify potential bottlenecks, and devise effective solutions. Strong debugging skills to efficiently resolve issues in the development process.

Why join Solevo?

• Join a young, dynamic team who is leading the chemical distribution on the African continent.
• Enjoy a collaborative, international and agile work environment.
• Be part of a team where freedom, initiative and ‘thinking out of the box’ is key.
• Opportunity to work in a growing versatile environment.
• Competitive compensation package and comprehensive benefits package.
• Explore opportunities for professional growth and advancement.

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