Night Receptionist - Rosewood Cottage



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Rosewood Cottage Hospitalilty/Food Service Jobs in Kumasi


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The Rosewood Cottage is a training and eco-friendly guesthouse located in Kyirapatre, Kumasi, within the Asokwa Municipality

Job Description

We are looking for young, vibrant, and self-motivated individuals to join our team in the following positions:

Duties

  • Provide guests with information about services available within the facility and the surrounding community.
  • Use appropriate checklists to perform guest registration, check-in, and checkout procedures efficiently.
  • Verify and establish guests' payment methods for accommodations.
  • Maintain accurate records of room availability and guest accounts, manually or using computer systems.
  • Compute bills, collect payments, and provide change to guests as needed.
  • Perform basic bookkeeping activities, including balancing cash accounts.
  • Review guest accounts and charges during the checkout process to ensure accuracy.
  • Post charges for rooms, food, beverages, and other services to ledgers manually or via computer systems.
  • Handle incoming and outgoing messages using telephones or telephone switchboards.
  • Assist housekeeping staff with duties as required.


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Required Skills or Experience

  • Minimum of a WASSCE Certificate, National Certificate II in TVET, or a Diploma in Hospitality Operations.
  • Proficiency in computer applications is an added advantage.
  • At least 2 years of experience in a similar role.
  • Strong team player with the ability to collaborate effectively.
  • Ability to work well with minimal supervision.
  • Excellent interpersonal skills and a professional attitude.
  • Strong communication and customer service skills.
  • Trainable, flexible, and capable of multitasking in a fast-paced environment.


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