General Manager - Listening Bureau

A dynamic Real Estate and Trade company committed to delivering exceptional service and value to clients is seeking an experienced and motivated General Manager to oversee and manage its operations. Our portfolio includes a diverse range of properties and trade operations, making us a leader in the industry

The General Manager (GM) would be responsible for leading the team to improving efficiency, overseeing the day-to-day operations of the Group and ensuring the achievement of business objectives. The role involves strategic planning, financial management and stakeholder engagement to drive overall success and maintain a competitive edge in the market.

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The successful candidate will be responsible for:

• Creating a positive work environment, providing necessary tools, setting clear goals, streamlining processes and leading by example to ensure staff are motivated and efficient in driving organizational success
• Ensuring the group’s vision and mission are clearly communicated and understood by all team members
• Establishing long-term and short-term goals aligned with the company’s strategy
• Defining project scope, objectives and deliverable, create detailed project plans, timelines and budgets, allocate resources and manage teams to ensure timely and successful project completion
• Overseeing construction activities, ensuring compliance with safety and quality standards, coordinate with contractors and engineers, manage procurement and resolve challenges
• Reviewing, negotiating and administering contracts, monitor obligations and milestones, handle amendments, disputes and closeouts
• Tracking progress against goals and making adjustments as needed
• Developing and managing detailed project schedules, align timelines with stakeholders, identify and mitigate delays
• Ensuring deliverables meet quality standards and expectations
• Maintaining thorough documentation throughout the project life-cycle
• Leading and motivating the teams, fostering collaboration and accountability
• Developing and managing budgets to ensure financial stability and resource allocation
• Monitoring expenses and implementing cost-savings measures where necessary
• Identifying and pursuing opportunities for revenue growth
• Ensuring excellent customer service and satisfaction
• Maintaining and upgrade the organization’s technology infrastructure and foster a culture of innovation
• Ensuring adherence to relevant laws and regulations in the industry as well as identifying and mitigate potential risks to the organization
• Building and maintaining relationships with external stakeholders, including partners, investors and customers
• And any other duties that may be assigned by the organization

Qualification Required & Experience

• An MBA in Finance, Engineering/construction or a related field
• Minimum of 3 to 5 years of experience in a General Manager role with a proven track record of managing complex projects with financial and contractual components

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Knowledge

• PMP, PRINCE2, or certification in construction management (e.g, CCM) or contract management (e.g CPCM) are highly desirable
• Industry Trends
• MS Suite

Skills & Behaviour

• Strong knowledge of financial planning, budgeting and proposal preparation
• Expertise in construction management principles and best practices
• Proficient in contract review, negotiation and administration
• Skilled in project scheduling tools and techniques
• Exceptional leadership, team management and problem-solving abilities
• Excellent communication, negotiation and stakeholder engagement skills
• Excellent interpersonal skills
• An action-oriented, entrepreneurial, adaptable and innovative approach to client relationship management and business development
• Ability to think strategically to see the bigger picture and set aims and objectives to grow the business

Location: Accra