Field Service Technician: Surface - Epiroc



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Epiroc Engineering Jobs in Tarkwa


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Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

Life at Epiroc

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation.

The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries.

Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.


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Mission

  • Support Epiroc's vision by contributing continuously to a Customer-Value and Customer-Care driven culture.
  • Live the Epiroc's values in all internal and external activities and relations.
  • Interact with all employees in a constructive, productive and unselfish way that supports the result of the total Company.
  • Assist your Site Supervisor to bring Epiroc's mission statement to life on customer site perform aftersales service on Epiroc's equipment.

Core Responsibilities

  • Carry out daily jobs as assigned by the Site Supervisor
  • Attend to customers' problem regarding PSD products and perform necessary repairs.
  • Apply and maintain all applicable safety standards at work.
  • Implement correct working method, use the correct tool, and obey safety rules.
  • Write reports on jobs done on the service Job Order form, recommend, and follow up actions including the needed spare parts, if necessary.
  • Feedback to onsite Service Supervisor on required follow-up actions.
  • Maintain satisfactory cleanliness at equipment and surrounding area after service job is done.
  • Ensure proper usage and maintenance of all workshop equipment and/or tools.
  • Maintain service vehicle and upkeep workshop area.
  • Ensure rigs daily inspections are done.
  • Any other tasks that maybe assigned from time to time.
  • Proper reporting and analysis of the warranty failures
  • Responsible for diagnosing problems, by using correct tools & equipment's for disassembly/assembly, repair of the equipment to minimize re-work
  • Makes sure that all tools and special equipment used on repairs are clean before being returned and returned to original location in working condition.
  • Maintain proper job documentation; working records for time, parts, supplies and outside purchase in repairs and ensure all the records kept as per company norms.
  • Stays up-to-date with current equipment technology and information provided through supervisor
  • Other duties and responsibilities:
  • Abide by and perform to the best of your abilities all functions, duties and responsibilities to be assigned by the Company in due course;
  • Comply with the orders and instructions given from time to time by the Company through its authorized representatives;
  • Perform any other administrative or non-administrative duties as assigned by any representative of the Company from time to time either through direct written order or by oral assignment.


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Competences, Skills And Experience

  • Good IT competence
  • Communicate well both internally & externally
  • Able to work well with less supervision
  • Driver's license required.

Personality

  • Ability to work with a team.
  • Willingness to always see possibilities for improvement


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