Product Manager - FIDO

There are 2B adults worldwide that don’t have a bank account. 2B. That’s ~40% of the world’s adult population. 350M of these live in Sub Saharan Africa. They are hardworking, young, connected adults that are invisible to the traditional banking system. Fido is changing that. We are building a borderless digital bank so that everyone can access financial products like credit, savings, and payments and thus improve their financial status.

Are you tired of building boring enterprise software? Want to be an early employee in a unique consumer brand? Want to do work that has an impact on society? Join us. We build consumer products that are powered by a magical cocktail of real time mission critical ML models, behavioural psychology and financial engineering. We promote meritocracy, decide fast and commit, and worship data. Come join us as one of our early team members.

Join our mission for financial inclusion and improve the lives of millions of people in Africa and emerging markets.

About the Role:

We are seeking a skilled and passionate Product Manager to join our team in Ghana. In this role, you will play a critical part in shaping our financial solutions, engaging directly with users to understand their needs, running user testing sessions, and driving impactful product development initiatives. If you have a strong background in financial products, a keen eye for user experience, and thrive in a fast-paced environment, we’d love to hear from you.

Roles & Responsibilities

• Conduct user interviews and testing sessions to gather valuable insights and validate product concepts.
• Define and maintain detailed Product Requirement Documents (PRDs) and user stories for new features and product improvements.
• Perform market research to identify emerging opportunities, challenges, and trends in the financial landscape
• Analyze competitor products and industry trends to identify gaps and inform product strategy.
• Collaborate with UX/UI designers to ensure intuitive and user-friendly experiences.
• Work closely with stakeholders to identify and define new features and improvements based on user feedback and market demands.
• Prioritize product features in alignment with strategic goals, user impact, and technical feasibility.
• Partner with engineering, data science, marketing, and other cross-functional teams to deliver high-quality product releases on time.
• Use data analytics to evaluate product performance, identify areas for optimization, and support decision-making processes.

Qualifications

• 5+ years of experience as a Product Manager, working with cross-functional teams (engineering, design, marketing, and operations).
• Must have experience conducting user interviews, usability tests, customer feedback and translating them into business and product initiatives.
• Preferably within the financial sector, including digital banking, credit, payments, and financial services.
• Experience working on B2C mobile products
• Proven experience in crafting detailed design and functional requirements.
• Strong understanding of financial products, regulatory requirements, and market dynamics.
• Comfortable working in a dynamic startup environment with the ability to adapt to shifting priorities.
• Strong critical thinking and analytical skills, with the ability to translate market insights into actionable plans.
• Excellent verbal and written communication skills in English.
• Ability to manage multiple projects simultaneously and deliver on deadlines.
• Team player with prior experience working within a team of Product Managers.
• Tech-savvy with a solid understanding of technical products and processes.
• Passionate about fintech and committed to enhancing financial inclusion and access in Africa.
• Willing to travel from time to time.

Why Join Us?

• Be part of a dynamic team building impactful solutions in the African fintech landscape.
• Directly engage with users to create meaningful, user-centred financial products.
• Work in a fast-paced, collaborative environment where your contributions shape the company’s future.
• Drive financial inclusion and make a difference in the lives of African individuals and businesses.