Golden Bean Hotel Administrative/Secretarial Jobs in Kumasi
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Golden Bean Hotel is a three-star Business & Leisure Hotel located in Kumasi. The hotel seeks to employ a competent and enthusiastic lady to fill this position.
Main Duties and Responsibilities
- Maintain at all times a very high standard of personal appearance appropriate for the job.
- Receive, speak to and check in guests, using reservation lists; process and provide key cards.
- Correctly register guests in PMS Opera and have them shown to their rooms.
- Check out leaving guests; provide and receive a settlement of guests' bills
- Hand over cash register at the close of shift and account for received monies and credit card payments. Check float/change prior to the beginning of the shift.
- Serve visitors by greeting, welcoming, directing and announcing them appropriately.
- Answer, screen and forward incoming phone calls while providing basic information when needed.
Qualification, Experience and Abilities
- A Degree or Higher National Diploma in Business Administration with at least 2 years of working experience in a hotel setting.
- Willingness to learn.
- Outstanding verbal and written communication skills.
- A high degree of initiative and dynamism, along with strong influencing, decision-making, and teamwork abilities.
- Experience working with customers directly, either online or in person.
- Proficiency with the use of PMS Opera and other relevant software programs, such as Microsoft Office.
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Golden Bean Hotel is a three-star Business & Leisure Hotel located in Kumasi. The hotel seeks to employ a competent and enthusiastic lady to fill this position.
Main Duties and Responsibilities
- Maintain at all times a very high standard of personal appearance appropriate for the job.
- Receive, speak to and check in guests, using reservation lists; process and provide key cards.
- Correctly register guests in PMS Opera and have them shown to their rooms.
- Check out leaving guests; provide and receive a settlement of guests' bills
- Hand over cash register at the close of shift and account for received monies and credit card payments. Check float/change prior to the beginning of the shift.
- Serve visitors by greeting, welcoming, directing and announcing them appropriately.
- Answer, screen and forward incoming phone calls while providing basic information when needed.
Qualification, Experience and Abilities
- A Degree or Higher National Diploma in Business Administration with at least 2 years of working experience in a hotel setting.
- Willingness to learn.
- Outstanding verbal and written communication skills.
- A high degree of initiative and dynamism, along with strong influencing, decision-making, and teamwork abilities.
- Experience working with customers directly, either online or in person.
- Proficiency with the use of PMS Opera and other relevant software programs, such as Microsoft Office.
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CONTINUE READING BELOW
« Go back to the jobs list