Relationship Managers - Hollard Insurance Ghana



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Job Description: Responsibilities, Qualifications, and Necessary Skills





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The country’s favourite insurance group is Hollard Ghana, with subsidiaries Hollard Insurance and Hollard Life Assurance. The group combines its deep local knowledge of the market having previously operated in Ghana for 25 years as Metropolitan Insurance with the world-class expertise of an international insurance brand in 18 countries across the world.

With feet firmly planted on Ghanaian soil but headquartered in South Africa, Hollard delivers innovative insurance solutions customized to the unique risks Ghanaians face. Hollard offers various life and general insurance products including funeral, personal accident, motor, business, travel, home, and more.

Beyond various nationwide office branches and Hollard 2U franchise shops, Ghanaians can find Hollard at Shell Fuel Station Welcome Shops, Melcom stores and online at www.hollard.com.gh and www.jumia.com.gh for all their insurance needs. Hollard is a three-time certified Top Employer by the Top Employer Institute.

Job Description

Hollard Insurance is looking for Relationship Managers 

  • Job Objective: To oversee Business in our Ho office and provide excellent and efficient service to clients and stakeholders by managing relationships and prospecting/selling Hollard Insurance policies to existing and prospective clients.  
  • Report to: Branch Manager, Tema
  • Job Locations: HO, Volta Region


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Main Duties & Responsibilities

  • Achieve and exceed sales and growth targets. 
  • Implement sales objectives, initiatives, strategies, and programs for the office.
  • Prospect and run presentations on the company’s products and services to prospective clients.
  • Resolve concerns and complaints of business executives, and other allied agents and assist in customer service duties.
  • Manage company value books.
  • Effectively manage pay points/selling points and assist with customer service duties.
  • Comply with corporate governance and company policies and procedures.

Required Skills or Experience

Qualifications and Competencies

  • University Degree or Higher National Diploma
  • A minimum of four (4) years experience in team/branch management
  • Experience in sales and relationship management skills.
  • Good Business development and management skills
  • Ability to lead and deliver on promise.
  • Good communication skills including writing and presentation skills.
  • Good computer skills especially in MS Word, Excel, and PowerPoint.


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