Premium Admin Officers - Capital Group Limited

To supervise and ensure that the entire premium administration of the institution is well managed with all the Banks in the country.Ensure that premiums received are well accounted for and are credited to the policyholders in consultation with the underwriting Department.

Key responsibilities

• Supports the analysis and reconciliation of FIC premium account discrepancies.
• Maintaining and applying various commission rates to calculate premium payables.
• Monitors outstanding unpaid client premiums.
• Address non-payment issues with the clients.
• Assesses client payment history and initiates policy cancellation for non-payment of premium when necessary.
• Supervise team to ensure banks receive premium deduction letters as per the clients’ agreement.
• Process mandated deductions
• Conduct regular audits to ensure that the total Policies issued match the total policies sent to the banks.
• Collect Premiums from Banks in line with direct debit instructions.
• Ensure all premiums collected are duly lodged at the banks as stipulated.
• Update of Premium & Policy movements every month.
• Re-submit Application Forms and update banks on changes in premiums and deletions.
• Negotiate new deductions/start new Direct Debit Deduction.
• Arrange regular meetings with relationship managers of the various banks to ensure efficiency in service delivery.
• Perform other duties assigned by the CHIEF OPERATIONS OFFICER.

Requirements

• A good first degree in Banking and Finance or Accounting or HND (Accounting Option)
• A minimum of three (3) years of relevant work experience in the Insurance Industry
• Must be a good team player with a focus on customer service.
• Possession of a high degree of integrity.
• Good in Excel