Human Resource Officer - SBP Africa

The role of the Human Resource Officer entails providing support for HR functions within the organization, encompassing recruitment, employee relations, performance management, compliance, and other HR-related duties.

RESPONSIBILITIES:

• Manage the recruitment process, including posting job openings, screening resumes, and scheduling interviews.
• Conduct interviews and contribute to the selection process.
• Assist in developing and executing onboarding programs for new employees.
• Address employee relations issues, including conflict resolution and disciplinary measures.
• Foster a positive and inclusive workplace environment.
• Handle employee grievances and offer counseling when necessary.
• Oversee and administer performance appraisal systems.
• Collaborate with managers to establish performance objectives and goals.
• Guide performance improvement plans.
• Ensure compliance with labour laws and regulations.
• Develop, revise, and communicate HR policies and procedures.
• Conduct regular audits to ensure HR policy adherence.
• Identify training needs and coordinate professional development initiatives.
• Support employee growth and advancement opportunities.
• Facilitate HR-related training sessions.
• Manage employee benefits programs, such as health insurance and retirement plans.
• Assist employees with inquiries related to benefits.
• Maintain accurate and current employee records.
• Handle HR documentation, including contracts and correspondence.
• Generate reports on HR metrics and analytics.
• Effectively communicate HR policies and procedures to staff.
• Facilitate communication between management and employees.

QUALIFICATIONS AND SKILLS:

Required Skills or Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience in an HR Officer Role or similar capacity.
• Familiarity with labour laws and regulations.
• Strong interpersonal and communication abilities.
• Ability to manage confidential information discreetly.
• Strong organizational and multitasking skills.