Credit Management Analyst - AT Ghana

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Credit Management Analyst - AT Ghana

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Job Summary

The successful candidate will join our team as an Analyst for Credit Management in the Finance Department. (S)He will report to the Head of Credit Management and will be responsible for minimizing AT’s exposure to all forms of credit risks and providing relevant information and analysis to management in making decisions relating to credit management. The job holder will also take responsibility and accountability for bad debt, credit policy creations, amendments, and compliance across the value chain.

Key Responsibilities

  • Monitoring of Key Performance Indicators for Credit Management functions such as collections updates, bad debt analysis, DSO, receivables position and ensuring processing of all customer receipts on the billing system.
  • Collaborate with senior management to establish and update credit policies and procedures in line with business objectives and industry best practices.
  • Regularly review the ageing of accounts receivable and take steps to reduce the number of overdue accounts.
  • Provide analysis of the key performance indicators and explanations and key drivers of those indicators.
  • Support the business with in-depth analyses that translate data into actionable insight.
  • Assist in assessing new customers for creditworthiness before the provision of services.
  • Assist with recommending, implementing, and maintaining general process improvements within the department.
  • Maintain independence, delivering timely escalation of risks and issues where risk management tolerance of AT is being exceeded.
  • Build strong and effective internal stakeholders’ relationships between the Credit Management team and the B2B Sales teams – educating them on the need for risk management in the context of the AT Business and achieving the right balance between making a sale and collecting the cash.
  • Work closely with the Customer Service teams to ensure that improvements made are optimum for AT.
  • Work actively with Billing and Revenue Assurance and other partners to close discrepancies with Receivables.
  • Document Standard Operating Procedures (SOP) procedure to guide collection, sales, provisioning, and billing activities.
  • Ensure compliance with AT Internal Control practices in all aspects of the job.



Qualification Required & Experience

  • University degree in any field but with emphasis on Statistics, Finance, Economics, Mathematics, or a Business-related field, etc.
  • Minimum of Two (2) -Three (3) years in analytical and business performance management role.
  • Experience in working in a high-paced environment /previous experience in the Telecom industry is a plus.
  •  Capacity to learn quickly and adapt to changing priorities and the dynamic industry we operate in.


  • Excellent Numeracy and Analytical skills
  • Ability to utilize Big Data for analytics.
  • Detailed and meticulous
  • Proactive
  • Target Oriented
  • Integrity and Transparency
  • Sound negotiation skills
  • Writing and Verbal Communication skills
  • Microsoft Office
  • Knowledge of AR principles

Location: Accra

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  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.


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