Communications Officer - Global Shea Alliance

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Communications Officer - Global Shea Alliance

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We are recruiting a talented and dynamic Communications Officer to join our team. The ideal candidate will be passionate about creating compelling narratives, adept at utilising various communication channels and committed to advancing our organisation’s mission through strategic communication initiatives. The successful candidate will report to the Communications Manager.


  • Develop engaging and effective communication and media materials for social and traditional media channels
  • Manage and maintain GSA’s social media presence, across all platforms, including community engagement and analytics tracking
  • Compile and write newsletters, blogs and articles ensuring content is accurate and relevant
  • Write press releases and develop press kits that connect journalists and media professionals to GSA activities
  • Cultivate relationships with media outlets, influencers and stakeholders to secure coverage and partnerships
  • Create engaging graphics and short videography
  • Co-ordinate internal communication efforts to ensure consistent messaging and alignment across departments
  • Monitor and analyse communication metrics to measure the effectiveness of campaigns and initiatives
  • Support preparation for GSA conferences, assist in organising events, workshops, webinars and meetings
  • Work with project leads to curate communication material to highlight project progress, results and achievements
  • Develop engaging project fact sheets and ‘one-pagers’
  • Provide inputs and direction to graphic designer on publications and production, proofreading support and co-ordinate content
  • Attend field visits and activities when required, collecting content (written, audio and visual) for onward reporting
  • Organise, maintain and safeguard GSA’s communication material/library: videos, photos, reports, consent forms, etc
  • Responsible for day-to-day website management including content production and uploads and website updates
  • Provide social media, website, press and other digital analytics across communications channels and recommend adaptations to achieve target project outcomes
  • Consistently follow GSA policies and quality management best practices
  • Perform any other tasks assigned by the Communications Manager, or independently, which are consistent with the scope of work and the general requirements of GSA




  • Bachelor’s degree in Communications, Marketing, Journalism or related field
  • Proven experience in a communications role, preferably in a nonprofit, corporate, or agency environment
  • Excellent written and verbal communication skills, with a keen eye for detail and accuracy
  • Strong copywriting and editing abilities, photography, interviewing and reporting with the ability to tailor messaging for different audiences and channels
  • Proficiency in social media management tools, content management systems, and analytics platforms
  • Ability to work under deadline pressure and manage stakeholder demands and production schedules with diverse teams across multiple geographic areas
  • Strong organisational, multi- asking, interpersonal, communications and team working skills
  • Proficiency in MS Office/Google Docs required with graphic design and photo/video experience preferred
  • Creative thinker with a strategic mindset and a passion for storytelling
  • Strong interpersonal skills and the ability to collaborate effectively with cross functional teams
  • Bilingual (english and french ) is preferred (fluency in speech and writing)
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