Coordinator Digital Channels - MTN Ghana



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Coordinator Digital Channels - MTN Ghana





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1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


Contribute to the development and management of myMTN and the other Digital Channels.

Job Role

  • Continuous development of myMTN portfolio
  • Support operational management of myMTN
  • Input to the development of the other Digital channels in collaboration with the other divisions.
  • Support Marketing to ensure all commercial offers are timely delivered on myMTN and the other Digital channels.
  • Delivery of an improved experience for all myMTN customers and increase in revenues generated by myMTN
  • Ensure continuous testing of the app and support to IT ops team.
  • Ensure all digital channels are continuously developed and improved following agreed guidelines.
  • Ensure digital channels have same offers as on legacy channels with additional incentives for customers to drive adoption.

Context:

  • Dynamic Technology and Platform business
  • Multi regulation and multifaceted stakeholder management
  • Public Listed Organization
  • Environmental, social and governance prioritized.
  • Multinational environment – MTN Group Digital best practices
  • Partnerships at the core of business practices
  • Active Media Engagement & Brand Reputation
  • Agile ways of work


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Education

  • A First Degree in a related field of study.
  • Scrum Master or Product Owner certification or proven experience of having worked using the Scrum framework is a plus.
  • Experience with coding is a plus.
  • Training or certification in User Experience Design and Design Thinking is a plus.

Experience

  • Minimum of 3 years related work experience in a digital organization or in the digital department of an organization.
  • Good experience and knowledge of the main digital analytics tools like Google Analytics, Google Data Studio, etc.
  • Experience with Digital Advertising is a plus.
  • Good experience with PowerPoint
  • Experience building and managing apps or e-commerce websites using Scrum/Agile methodologies is a plus.

Professional/Technical competencies:

  • Strong knowledge of all main analytics tools and techniques
  • Business Performance Management
  • Planning and Budgeting
  • Stakeholder Relations Management
  • Marketing/Digital Marketing
  • Understanding of the Digital Ecosystem
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, etc.)
  • Knowledge and ability to analyze KPIs and provide detailed reports.

Physical Skills/ Competencies:

  • Manages self-performance, good conflict management, takes and manages accountability.
  • Energy & Drive – Innovative, takes initiative, result-oriented and develops self consistently.
  • Interpersonal Skills – Leadership, customer centricity, collaboration and coaches & develops direct reports.
  • Personal Skills – Trustworthy, integrity and ethical in dealings
  • Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively.
  • Organizational Positioning Skills – Good written and verbal communication, commitment to the organization
  • Strategic Skills – Global thinking, Analytical thinking, and Problem-solving abilities.


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Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

How to Apply

Click here to apply >>

Disclaimer

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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