CVM Executive Officer - AT Ghana



Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker.


CVM Executive Officer - AT Ghana





A Must Read Article: 10 checks to identify fraudulent or scam job offers

Free Tuition Scholarships to Study in UK, US etc.

Click here to join us on Telegram

1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


The successful candidate will join as an executive officer for Customer Value Management (CVM) in the marketing department.

(S)He will report to the Manager, CVM, and Campaign Management and will be responsible for scheduling, executing, and owning planned campaigns to achieve the targeted revenue and conversions from the engaged customer segments.

(S)He must also ensure implemented customer segmentations, campaigns, churn programs, and initiatives are executed, monitored, and tracked to enhance ROI and create stickiness among the existing customer base, resulting in reduced customer churn and inactivity leading to an increase in usage.

Key Responsibilities

  • Executing the CVM Campaign to drive and achieve the base management incremental revenue, customer engagement, and inactivity management.
  • Manage campaign design, configuration, UAT, prioritization, launch, and post-launch monitoring.
  • Develop campaign processes, catalogues, templates, briefs/training, business case, and reporting.
  • Measure the campaign and manage campaign strategy (stop, review, and scale up) on a periodical basis against the increment target.
  • Manage daily campaign operations & develop team members' capabilities in managing multiple and complex segmented offers.
  • Review the campaign platform, communication channels, and customer touchpoints to provide recommendations for future enhancement and improvement.


ADVERTISEMENT

CONTINUE READING BELOW


Qualification Required & Experience

  • A bachelor’s degree in any field but with emphasis on Economics, Statistics, Mathematics, Engineering, or a business-related field, etc.
  • A minimum of two (2) to three (3) years of experience within the Telecom Industry or 2 to 3 years in the Marketing/Commercial Department.
  • Excellent data analytics and Excel skills.
  • Strong analytical, statistical and presentation skills.
  • Good knowledge of campaign management tools.

CORE COMPETENCIES

  • Excellent communicator
  • Organized and detail-oriented.
  • Strong analytical and problem-solving skills
  • Good Team player skills
  • Strong experience in customer experience and journey, churn retention, campaign management and customer lifecycle management. The ability to build and sustain positive business relationships internally and externally.
  • Strong process, planning and organizational skills.

Location: Accra


ADVERTISEMENT

CONTINUE READING BELOW


« Go back to the jobs list


RELATED JOBS >> CLICK A JOB BELOW TO VIEW & APPLY



ADVERTISEMENT

CONTINUE READING BELOW


Before you look at how to apply for the job, take a look at the recommended career resources and guides we have for you. It is always good to prepare yourself for your dream job. Carefully read the articles and proceed to apply.

How to Apply

Click here to apply >>

Disclaimer

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

FIND CURRENT JOBS IN GHANA 2024 TODAY

JobSearch Ghana is your most reliable website for latest jobs in Ghana today. If you are interested in getting genuine and reviewed job vacancies in Ghana from the best companies, then you are in the right place. Browse For Graduate Jobs, Government Recruitments & More. You can find current jobs in Ghana today on LinkedIn, Glassdoor, Graphic, Job Web Ghana here

TOP CAREER ARTICLES FROM EXPERTS

Job search is not an easy journey especially for jobs in Ghana 2024. That is why we have engaged experts to write seasoned articles to guide your job search in Ghana. We cover interviews, cover letters, CVs, aptitude tests, workplace life, entrepreneurship, personal finance and more. Check out our career articles page today!

Top