Canwin Hotel Hospitalilty/Food Service Jobs in Ghana
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We are looking to hire a customer-oriented food and beverage supervisor to oversee and optimize all aspects of our F&B operations.As the supervisor, you will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances.
Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.
By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction.
Responsibilities:
- Assist in the hiring and training of new employees as well as the continuous training of existing restaurant staff.
- Oversee both front and back of house operations, including wait staff and kitchen crew.
- Maintain high-quality food standards.
- Oversee our kitchen staff’s compliance with all health code and sanitation requirements.
- Provide exceptional customer service and lead staff to do the same.
- Respond to customer complaints quickly and resolve them effectively.
- Develop strategies for improving our customers’ dining experience.
- Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
- Maintain inventory of all needed supplies.
- Identify methods our restaurant can use to cut waste, decrease costs, and improve profits.
- Manage the work schedules of our restaurant’s staff.
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Qualification Required & Experience
Requirements:
- Bachelor’s degree in hospitality management, Business Administration, or a related field is preferred.
- Previous experience in the foodservice industry, preferably in a supervisory or management role.
- Strong leadership and interpersonal skills, with the ability to motivate and support the team.
- Excellent communication and customer service skills.
- Proficiency in problem-solving and conflict resolution.
- Understanding of restaurant operations, food safety, and health regulations.
- Knowledge of inventory management and cost control measures.
- Flexibility to work varying shifts, weekends, and holidays as required.
- Ability to prepare cocktails, coffees and bar tending will be a plus.
Location: Teshie, Nungua, La, Sakumono,Lashibi, Spintex.
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