Learning & Development Partner - Absa Bank

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With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

To deliver and implement Critical and Scarce skills (technical and soft) training and development processes that will affect return on investment (ROI) through improved individual and business performance. The role-holder will be required to provide focus on people development through the delivery of robust and world-class development. The role holder will act as a learning and development consultant to business functions and deliver key business development programmes.

Job Description

Accountability: PEOPLE DEVELOPMENT 50%

• Aggregate and analyse the development needs of our people arising from both change and business-as-usual activity, advising on recommended approaches/actions
• Source all training needs from all functions and manage the interface with HR and external Development Partners.
• Drive effective delivery of Demand Plan using cost-effective methodologies, taking potential, cultural, educational, and technological issues into account and substantiating, to meet defined performance outcomes
• Establish monitoring and evaluation including ROI of all training activities within Absa Ghana to ensure improved performance and return on investment for the business
• Facilitate, coordinate and deliver training programmes.
• Work with External Partners to upskill and coach team leaders in people development skills/knowledge/initiatives.
• Pursue your own development to increase personal effectiveness acknowledging strengths and areas for development.
• Develop and implement strategic learning and development initiatives across the business based on Demand Plan

Accountability: Relationship management (35%)

• Act as learning and Development consultant to Key stakeholders in identifying and implementing learning and development initiatives.
• Create strong visibility of learning and development initiatives, programmes, and sessions across the bank
• Ensure Absa Ghana Centres are set up & displayed in accordance with the standards set out.
• Create bespoke learning programmes with functional experts and provide implementation and programme update
• Establish and leverage relationships with third-party Development partners
• Create a Learning and Development team of volunteer trainers within each Business Unit to deliver agreed development interventions to specified quality and cost standards
• Share best practices with Business Partners on people-related area of expertise and local development and initiatives.

Accountability: ADMINISTRATION OF LEARNING & DEVELOPMENT INITIATIVES 15%

• Ensure all Learning Administrative actions and initiatives are fully implemented, recorded, and evaluated.
• Implement an effective pre and post-assessment and evaluation for all learning and development sessions and programmes.
• Implement improved and effective records management within Learning and Development
• Support rest of team on L&D administration improvement
• Keep track of L&D expenditure ensuring reconciliation of L&D accounts
• Support colleagues to make effective use of our learning platforms, resources, and offerings
• Maintain an up-to-date inventory of programmes, training and courses on all platforms and provide learning updates to business partners.

Education

• Higher Diplomas: Education, Training and Development (Required)