Customer Service Executive - Donewell Life Company Limited
Customer Service Jobs In Ghana 2023Jobs In Accra 2023
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
JOB PURPOSE
To handle all Customer Service activities at the Branch
KEY RESPONSIBILITIES
- Providing Customer Service
- Handle walk-in clients and visitors
- Telephone Services
- Capturing of Micro Insurance cases
- Receipting & Banking
- General Administrative duties
- Generate monthly report
- Claims Administration
- Any other duties that may be assigned
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LEVEL OF AUTHORITY
No level of authority
Required Skills or Experience
- A minimum of First Degree / HND
- A minimum of one year in a similar position
Personality Attributes
- Ability to organize the office
- Ability to handle and solve customer complaints
- Knowledgeable in Microsoft Word and Excel
- Reliable and trustworthy
- Organizational Skills
- Excellent administrative skills
- Ability to be innovative
- Ability to tolerate stress
- Excellent relationship
- Team Building and Leadership
KNOWLEDGE AND SKILLS
- Excellent relationship-building and strong Interpersonal skills that enables the candidate to work with people at all levels in an organization.
- Proactive, enthusiastic and innovative
- Good presentation skills
- Excellent written and communication skills
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LOCATION: Accra Central, Head Office & Achimota
REPORTS DIRECTLY TO: Head, Technical
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