Business Development Manager - Hollard Insurance

The country’s favourite insurance group is Hollard Ghana, with subsidiaries Hollard Insurance and Hollard Life Assurance. The group combines its deep local knowledge of the market having previously operated in Ghana for 25 years as Metropolitan Insurance with the world-class expertise of an international insurance brand in 18 countries worldwide.

With feet firmly planted on Ghanaian soil but headquartered in South Africa, Hollard delivers innovative insurance solutions customized to the unique risks Ghanaians face. Hollard offers various life and general insurance products including funeral, personal accident, motor, business, travel, home, and more.

Beyond various nationwide office branches and Hollard 2U franchise shops, Ghanaians can find Hollard at Shell Fuel Station Welcome Shops, Melcom stores and online at www.hollard.com.gh and www.jumia.com.gh for all their insurance needs. Hollard is a three-time certified Top Employer by the Top Employer Institute.

Job Description

Hollard General is looking for Business Development Manager

Report to: Branch Manager

Job Objective

Responsible for the development and maintenance of effective business relationships with direct and corporate clients and grow sales and profitability at the Kumasi Branch. The candidate will also supervise Hollard2U/Sales Executives and ensure that they meet and exceed their sales and profitability targets.

Main Duties & Responsibilities

• Sell Hollard products to personal, corporate, and institutional clients.
• Achieve monthly and yearly premium targets for new businesses and renewal of existing businesses.
• Initiate and develop relationships with corporate bodies and individuals with the aim of generating business as per agreed targets.
• Recommend changes to improve productivity, profitability, growth and the quality of the assigned book of business and decline unsuitable risks.
• Review segment profit/growth results and trends and recommend action plans to produce profitable underwriting results.
• Analyze qualitative and quantitative data of corporate and institutional clients and seek approval for risk selection and acceptance, coverage and price.
• Ensure that policy transactions (quotes, new business, endorsements, renewals, post-loss, cancellations) are issued and changes recorded accurately and in a timely manner.
• Interact frequently with Brokers, Hollard2U Agents, and Institutional clients and provide timely and professional customer service to them.
• Provide monthly reports on achievements, pending issues, problems, and suggested recommendations as per agreed timelines and formats.
• Ensure full compliance with all processes, policies and procedures and identify areas for improvement.
• Monitor incentive campaigns and ensure timeous payment of commissions and other approved payments.
• Drive change management among direct reports in areas such as talent management, and cultural change and create a positive work atmosphere.

Required Skills or Experience

• University degree in Marketing, Insurance or a related field
• A minimum of 5 years experience in sales and leading sales teams
• A proven salesperson with a track record of meeting sales targets
• Excellent prospecting and relationship management skills
• Have product knowledge, basic rating principles and risk assessment knowledge.
• Should have market knowledge (including competitor information)
• Interpersonal, organisational and negotiation skills
• Good computer skills especially in MS Word, Excel and PowerPoint.