Service Engineer: SRP - Sandvik Rock Processing Solutions

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Service Engineer: SRP - Sandvik Rock Processing Solutions

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1. Patiently scroll down and read the job description below.

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Sandvik Rock Processing Solutions is a global leading supplier of equipment, tools, parts, services, and solutions for processing rock and minerals in the mining and construction industries. Our three Divisions Stationary Crushing & Screening, Mobile Crushing & Screening, and Attachment Tools operate in both Mining & Construction business. Our Sandvik breaking (Attachments Tools), crushing, and screening equipment is engineered for maximum productivity.

The Service Engineer would be responsible for a safe work environment by contributing to job safety analysis, engineering technical standards, facility standards, and work practices.

Key Responsibilities Include:

  • Responsible for a safe work environment by contributing to job safety analysis, engineering technical standards, facility standards, and work practices.
  • Customer training and efficient technical service support pertaining to all SMC crushing, screening, and materials handling products supplied to the customer base within West Africa.
  • Supervise Installation and commissioning of Sandvik Crushing & Screening equipment.
  • Guide and assist the various teams with fault diagnosis work on Sandvik Mining and Construction Crushing and Screening equipment.
  • Perform repair and fault finding using hydraulic and electric schematic diagrams.
  • Cooperate closely with the Sales team to promote crushing and screening Aftermarket parts sales.
  • Provide relevant feedback to enable maintenance planning improvement in terms of efficiency and equipment integrity.
  • Work towards achieving set KPIs.
  • Adhere to all SMC policies & procedures, especially the health, safety, and environmental policies.
  • Carry out all work in accordance to set budgets and timeframes.




  • Degree in Mechanical / Electrical Engineer with 3 years experience or equivalent trade certificate with 5 years’ experience with proven management / supervisory experience gained in a maintenance environment.
  • Knowledge of Hydro Cone / Jaw Crushers & Screens with an understanding of mechanical, electrical, and hydraulics would be an advantage.
  • Driving a Manual vehicle, with License B minimum.
  • Excellent communication and presentation skills.
  • Ability to work as a member of a multi-disciplinary team and provide guidance to members of the team
  • Strong Business sense.
  • Previous supervisory experience would be an advantage.
  • Good customer focus.
  • Some level of computer literacy would be an advantage.
  • MINCOM-relevant certification will be an advantage.

Reporting Relationship

Service Manager – SRP

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