Data Analyst - Vodafone Ghana



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The Data Analyst:

  • Undertake the delivery of accurate, insightful, and timely analysis into the performance of the Vodafone cash business
  • Employs the innovative use of technology to automate and improve the quality, relevance, and timely generation of reports
  • Navigates large sets of data and derives meaning to deliver insights to stakeholders

Job Responsibility

Key accountabilities and decision ownership:

  • Support cross-functional projects using advanced data modelling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities
  • Support the design and delivery of reports and insights that analyse business functions and key operations and performance metrics using available BI tools
  • Leverage on available data and new data sources to advice and drive Vodafone Cash business
  • Make use of predictive models to assist with business forecasting
  • Carry out Business and Product performance analytics and monitoring with focus on profitability
  • Ensure a high level of data quality for all reporting and analysis


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Core competencies, knowledge, and experience:

Leadership and teamwork

  • Must be able to work effortlessly within the team and across the business to drive discussions on performance
  • Must show initiative and anticipate the needs of the team and work proactively to deliver the necessary support

 

Innovation and change

  • Must have a natural inclination for seeking out new ideas and opportunities
  • Should exhibit creativity in approaching everyday challenges in the workplace
  • Design, automate and disseminate interactive business dashboards to generate actionable insights

Drive

  • Must be able to plough through challenges and see all tasks to their conclusion
  • Constructively challenge and assist Product development teams with data and insights to manage customer base, reduce churn and develop exciting products

Technical Competence

  • Must have strong analytical, conceptual, and problem-solving abilities
  • Must possess excellent attention to detail
  • Proven experience and a good understanding of the mobile money ecosystem
  • Understanding of machine learning and data mining
  • Knowledge of R, SQL, and Python
  • Experience using business intelligence tools (e.g. Tableau)


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Communication

  • Must be able to communicate confidently both orally and in writing. Presentations to the business is a normal requirement for this role
  • Must have good interpersonal skills to support working closely with other teams

Must have technical/professional qualifications:

  • A Bachelor’s degree in Accounting, Finance, Computer Science or Mathematics
  • Prior experience in the telecoms industry (an advantage but not required)
  • Knowledge of revenue streams within the telecoms industry (an advantage but not a requirement)
  • Knowledge in SQL, Python, R , Power BI, Tableau and other relevant system software


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