Client Service Executive - Toptech Transport and Logistics Limited



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Toptech Transport and Logistics Customer Service Jobs in Accra


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Toptech Transport and Logistics Ltd is a reputable and highly innovative consultancy in the Transport, Security and Logistics Industry

Job Description

We are looking for a young, enthusiastic and self-driven individual to fill the role of Client Service Executive at our Front Desk

Job Specification

 

Must be

  • Passionate about selling, convincing and want to push beyond your boundaries to achieve financial strategies of the company
  • Driven and motivated by targets and achieving goals
  • Responsible for the realization of organizational sales & marketing targets and plans in line with the corporate strategic goals.
  • The first point of contact (POC) for our clients and a brand ambassador for the Company and therefore must project, protect and maintain a professional, refined, high-quality image of the organization.


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Duties and Responsibilities

  • Work hand-in-hand with the internal business development team in achieving marketing and sales operational objectives by engaging clients appropriately
  • Manage the front office on enquiries and all communications
  • Client visits
  • Conducting sales visits and building client relationships with an aim of increasing the Company's client portfolio
  • Assist in the coordination and implementation of sales and marketing programmes to identify and acquire new customers in liaison with the Operation Manager
  • Meet monthly, quarterly, annual goals and sales and marketing objectives which align with overall company goals.
  • Growing the company's revenue base by achieving sales and marketing targets Identify, manage and secure existing and new accounts and continue to maintain a high level of sales achievement

Required Skills or Experience

  • A minimum of a degree in a business related field from a recognized university in Administration (Marketing Option) shall be our priority.
  • Understanding of the training industry will be a critical added advantage
  • A good command and understanding of social media e-marketing tools for professional purposes. Formal training in this area will be an advantage.

Required skills and key competencies

  • Excellent command and articulation of the English language
  • High interpersonal skills and ability to interact with people from all walks of life
  • Ability to communicate clearly and effectively
  • High team spirit and professional work ethic
  • Ability to manage simultaneous assignments
  • Quick thinker with a high level of proactivity
  • Integrity, a diplomatic manner and professional discretion essential
  • Ability to self-motivate and work under minimal supervision
  • Professional and corporate image
  • Positive attitude
  • Passion for Coaching / Training


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Required Qualities

  • Good team player
  • Be self motivated
  • Display organizational awareness and commitment
  • Good interpersonal skills
  • Must be able to work under pressure
  • Must be a good in writing reports
  • Be responsible for marketing the company’s products
  • Must be a team player


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