Customer Service Officer - Star Foods Company Limited
Customer Service Jobs In Ghana 2023Jobs In Accra 2023
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Description
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
- Suggest solutions when a product malfunctions
- Handle product recalls
- Attempt to persuade a customer to reconsider cancellation
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
Qualification Required & Experience
- Multitask
- Attention to Detail
- People Oriented
- Diploma or higher
- Organizational Skills
- Ability to Work Under Pressure
- Computer Skills
- Minimum of 1-year work experience
Location: Accra Central
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- An application will not in itself entitle the applicant to an interview.