L1 Customer Support Agent - betPawaCustomer Service Jobs In Ghana 2024
Jobs In Accra 2024
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Our environment is fast-paced, and ever-changing, and will suit someone who has the ability to adapt and think on their feet. In return, you will have the opportunity to work alongside a group of dedicated and smart individuals collaborating to achieve the same goal. There is an entrepreneurial spirit at betPawa coupled with a modern and professional working culture.
What would you be doing daily basis:
- Represent a brand, help betPawa customers get the best experience possible while using our products
- Be available to support clients through email, chats, and calls
- Be flexible and available to work 24/7 on shifts as scheduled
- Show initiative in amplifying the voice of the customer to advance business objectives
- Grow through participation in other company-wide projects
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What do we look for in a new team member:
- Education level: 2 years of college (minimum)
- Excellent written and verbal communication skills in English and Twi
- Hausa and other local languages are a big advantage
- Ability to cope under pressure and work with minimal supervision
- Interest in helping other people
- Open to working 24/7 in shifts
- Good interpersonal skills
- Quick learner
- Interest in the sports industry
- Knowledge of football betting markets is an advantage
- Previous experience in customer support is an added advantage
What we offer
- Attractive salary
- Possibility to work remotely or in a cool office environment
- Personal and professional growth
- Team outings and company events
- Business travel opportunities
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- The Recruiter reserves the right not to proceed with filling the position.
- An application will not in itself entitle the applicant to an interview.