Manager, Fintech Business Development (SME & Govt) - MTN Ghana



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Job Summary:

Responsible for building and strengthening partnerships with Government institutions/agencies, International Organizations and SMEs to meet business goals/objectives including Revenue Generating Subscribers (RGS), Revenue Generating Merchants (RGM) & Revenue.

Job Context

  • Evolution and highly competitive Fintech Industry
  • Multi-regulated and multifaceted stakeholder management
  • Environmental, social and governance prioritized
  • Partnerships at the core of business practices
  • Increasing demand for Fintech/digital experiences decisions to keep up with customers.
  • Performance-driven environment
  • Global and MTN Group Fintech standards and best practices
  • Active media engagement and brand reputation
  • Convergence in markets and exploration of non-traditional revenue streams requiring complex interpretation and structuring
  • Agile ways of working


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Job Role

  • Ensure effective implementation of divisional strategy by means of providing key input and support
  • Responsible for all business engagements to grow the MoMo clientele base and drive revenue.
  • Lead engagement with both Government, SMEs, and other institutions for new business opportunities
  • Management of Strategic Partners including Government Institutions/Agencies, International Organizations and SMEs
  • Product life cycle management for B2B, B2P, G2P and P2G products

Develop and implement:

  • Commercial and sales strategy
  • Products and value proposition
  • Identify new business opportunities and support team in the follow-up engagements.
  • Planning and preparing business sessions with prospective clients.
  • Provide insights into product development based on business engagements.
  • Develop a plan to support business development engagements in the regions by leveraging the Field Sales Team.
  • Manage and resolve escalations that have an impact on the critical path of service delivery
  • Escalate issues that will result in significant time, scope, employee/customer, or cost impacts if not resolved
  • Support the development of an operational playbook for fintech operations
  • Ensure seamless implementation of business strategies
  • Handle capacity building and best practices sharing to improve execution at the team level.
  • Lead in developing and maintaining the best MobileMoney Limited (MML) value propositions to SMEs and Governments
  • Support implementation of new products and services
  • Support the development and implementation of commercial and sales strategy
  • Review and identify key risks, issues, and dependencies and set mitigation actions
  • Conclude commercial agreements with SMEs and Governments
  • Manage commercial negotiations with SMEs and Government Institutions/Agencies
  • Provide input into the review of all projects initiated
  • Review key risks, issues, and dependencies and set mitigation action

Qualification Required & Experience

Education

  • Minimum of a University degree in Marketing, Business, or a related field

Experience

  • Minimum of 5 years of relevant experience in financial services with at least 3 years in a supervisory role
  • Good understanding of SMEs and the working environment of Government & International Organisations


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Professional/ Technical competencies

  • Market Intelligence, research, and Insights
  • A deep understanding of marketing principles
  • Business Development models
  • Business Reporting
  • Sales Planning
  • Customer Relations Management
  • Stakeholder Management
  • Financial Acumen
  • Commercial acumen

Competencies

Skills/Physical Competencies:

  • Manages self and be a team player, good conflict management, takes and manages accountability
  • Energy & Drive – Innovative, Takes initiative, result-oriented and develops self consistently
  • Interpersonal Skills – Leadership, customer centricity, collaboration and coaches & develops direct reports
  • Personal Skills – Trustworthy, integrity and ethical in dealings
  • Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
  • Organisational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization
  • Strategic Skills – Global thinker, Analytical thinking, and problem-solving abilities.
  • Good business sense
  • A positive attitude
  • Negotiation skills

Must live the MTN Values of

  • Can Do; Integrity; leadership; Innovation; Relationships

Location: Accra



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